At a Glance
- Tasks: Support operations at a new site, ensuring exceptional service and team management.
- Company: Join Aramark UK, a leader in catering and hospitality with a focus on inclusivity.
- Benefits: Flexible hours, generous leave, free meals, gym membership, and employee discounts.
- Other info: Diverse workplace with support for all abilities and excellent career growth opportunities.
- Why this job: Be part of the magic at Warner Bros Studio Tour and create unforgettable experiences.
- Qualifications: Management experience in catering/hospitality and strong people skills required.
Aramark UK has an opportunity for an experienced Assistant Manager to support the operations in our brand-new satellite site (Oxford Street) as part of our prestigious contract with Warner Bros Studio Tour – The Making of Harry Potter. If you’re passionate about delivering great food, exceptional service and creating lasting memories this could be the perfect opportunity for you.
We’re looking for a passionate and driven Manager to support the General Manager in leading our team and take the business to the next level. With a strong focus on maximising GP, retaining top talent, and elevating customer service standards, you’ll create an exceptional experience while inspiring and managing your team effectively. If you’re a people-focused leader with a proven track record in catering and hospitality, we want to hear from you!
Key Responsibilities- Supporting the General Manager in operational management and financial performance of the site.
- Ensure waste management processes are in place and weekly reviews are completed for production.
- Champion excellent customer service and effectively implement all customer communication tools in order to build sales.
- Implementation of schemes including new products, planograms, procedures, and menu specifications, ensuring they adhere to Aramark guidelines and brand standards.
- Work and develop good commercial relationships with suppliers, ensuring receipt of service and quality levels required to obtain the highest financial return.
- Ensure strict compliance with Aramark Hygiene and Safety requirements.
- Manage accurate projections for all P&L accounts.
- Lead the team performance to meet KPIs.
- Operational experience at management level within the catering/hospitality industry.
- A people manager able to drive and deliver the highest standards never accepting the unacceptable.
- The ability to drive projects at pace, with exceptional attention to detail and flair.
- Professionalism and the ability to present and report on relevant business information.
- Excellent interpersonal and influencing skills.
- 40 hours a week 5 over 7 days – weekends and weekdays with flexible working hours.
- Generous annual leave, increasing with service + option to buy extra days.
- Employee benefits app with online GP access, and discounts across hundreds of retailers.
- 24/7 Employee Assistance Programme.
- Access to trained mental health champions.
- Free meal on Duty.
- Free gym membership.
Offer is subject to completion of DBS check.
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident and Forces Friendly employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team.
All applications will be treated in the strictest confidence.
Assistant Manager employer: Aramark
Aramark in Tees Valley is an exceptional employer, offering a vibrant work culture at Henry’s Café where teamwork and customer service are at the heart of everything we do. With competitive pay, free meals, and ample opportunities for career development, we ensure our employees feel valued and supported in their growth. Join us in Middlesbrough for a rewarding experience that combines meaningful work with a friendly atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Aramark. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Aramark
Don't be shy about reaching out to Aramark directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Aramark and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Aramark
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
