Accommodation Clerk

Accommodation Clerk

Ruislip Full-Time No home office possible
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Aramark

At a Glance

  • Tasks: Provide excellent service and manage booking requests for guests at RAF Northolt.
  • Company: Join Aramark, a global leader in customer service across food and facilities.
  • Benefits: Enjoy competitive pay, discounted meals, gym access, and generous holiday entitlement.
  • Other info: Flexible part-time hours with opportunities for career growth and training.
  • Why this job: Be part of a diverse team and make a real impact on guest experiences.
  • Qualifications: UK residency for 3 years; experience is a plus but not essential.

Overview

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.

We are recruiting an Accommodation Clerk to join our team working at RAF Northolt, HA4 6NG.

Responsibilities

  • Work alongside our key stakeholders to provide an excellent service. Communicating by email approximately 50 per day.
  • Process booking requests through various communication methods.
  • Prepare arrival packs for overnight guests to the site.
  • Maintain accurate software and Excel databases.
  • Communicate with other Aramark departments such as the cleaning team and management.
  • Liaise with the onsite customer departments as needed.
  • Complete additional arrival and departure processes for long-term guests.
  • Maintain confidentiality and follow GDPR processes.

Qualifications

  • Been resident in the UK for the past 3 years and have the legal right to work in the UK.
  • Can pass full security vetting and DBS checks.
  • Similar work experience is desirable but not essential as full training will be provided.

What we offer

  • This is a permanent part-time position, 20 hours per week, working Monday to Friday, 10:00 to 14:00.
  • The hourly rate is £12.21.
  • Catering facilities on site, discounted meals on shift, on-site gym, scheduled holiday period at Christmas, free uniform, free on-site parking.
  • You will have access to our Employee Benefits app, including online GP access, Employee Assistance Scheme, cycle to work scheme, and discounts.
  • Company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more benefits.
  • Opportunities for career progression; Aramark promotes from within and provides training and apprenticeship schemes.

About Aramark UK and accessibility

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We are recognised as a Forces Friendly employer and hold the ERS Gold Award. Recruitment is accessible with reasonable adjustments available at every stage; if you require accommodations or have questions, please contact our recruitment team – careers@aramark.co.uk.

If this role appeals to you, then apply now and show us the value you will bring. Job Reference 605207. All applications will be treated in the strictest confidence. If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.

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Accommodation Clerk employer: Aramark

Aramark is an exceptional employer, offering a supportive and inclusive work environment at RAF Northolt, where team members are valued and empowered to thrive. With a commitment to employee growth through training and apprenticeship schemes, alongside competitive benefits such as discounted meals, on-site gym access, and generous holiday entitlement, Aramark ensures that every Accommodation Clerk can enjoy a fulfilling career while balancing work and life. Join us to be part of a diverse team dedicated to enriching the lives of millions across the globe.
Aramark

Contact Detail:

Aramark Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Accommodation Clerk

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Aramark on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by practising common questions related to customer service and teamwork. Think about how your past experiences align with the role of Accommodation Clerk and be ready to share those stories!

✨Tip Number 3

Show off your communication skills! Since you'll be handling a lot of emails, consider sending a follow-up email after your interview thanking them for the opportunity and reiterating your enthusiasm for the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Aramark team.

We think you need these skills to ace Accommodation Clerk

Customer Service
Communication Skills
Email Management
Booking Processing
Database Management
Confidentiality
GDPR Compliance
Collaboration
Attention to Detail
Time Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Accommodation Clerk role. We want to see how you can contribute to our team at RAF Northolt!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position.

Show Your Communication Skills: Since you'll be communicating via email a lot, demonstrate your written communication skills in your application. Use a professional tone while still being approachable – we love a friendly vibe!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Aramark

✨Know Your Stuff

Before the interview, make sure you understand what Aramark does and how the Accommodation Clerk role fits into their operations. Familiarise yourself with their services and values, as this will help you demonstrate your enthusiasm and alignment with their mission.

✨Practice Your Communication Skills

Since you'll be communicating via email frequently, practice clear and concise writing. Prepare for potential questions about how you would handle various communication scenarios, especially when liaising with different departments or stakeholders.

✨Show Your Organisational Skills

As an Accommodation Clerk, you'll need to manage bookings and maintain databases. Bring examples of how you've successfully organised tasks in the past, whether in previous jobs or personal projects, to showcase your ability to handle the responsibilities of the role.

✨Emphasise Confidentiality and GDPR Awareness

Given the importance of confidentiality in this role, be prepared to discuss your understanding of GDPR and how you would ensure compliance. This shows that you take data protection seriously and are ready to uphold Aramark's standards.

Accommodation Clerk
Aramark
Location: Ruislip
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