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- Tasks: Lead daily operations at RAF Northolt, managing catering and cleaning services.
- Company: Aramark UK creates exceptional hospitality experiences across various industries.
- Benefits: Enjoy a competitive salary, generous leave, life assurance, and employee discounts.
- Why this job: Join a diverse team focused on growth, innovation, and community impact.
- Qualifications: Experience in contract catering management and strong leadership skills required.
- Other info: Security clearance and a full UK driving licence are essential.
The predicted salary is between 40000 - 46000 £ per year.
An opportunity has become available to join the team as a General Manager at RAF Northolt (west London) on a permanent, full-time basis. This role is responsible for soft FM and the operation of 4 catering outlets, Retail Bar & Coffee area and site cleaning. There are 4 small additional cleaning sites that would come under the General Manager’s responsibility that are all within 10 miles of the primary site. The role is a 5 over 7 contract, however we will expect very few weekend shifts throughout the year and few late-night shifts.
Security clearance and a full UK driving licence are essential. To be considered for this position, you must have lived in the UK for at least the last 5 years.
About Aramark UK: At Aramark UK, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all around the world. You’ll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you’ll have the opportunity to do great things for our people, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you’ll be empowered to try new things and find solutions to tough problems.
What’s in it for you:
- A salary of £48,000 - £53,000 (DOE), plus eligibility for bonus
- Life assurance
- Generous annual leave that increases in line with service, with the opportunity to buy extra
- Access to deals and discounts from many organisations
- Employee assistance programme, available for free 24/7
- Access to a network of trained mental health champions
- A range of opportunities to attend in-house events and try out the culinary genius of our teams
Key responsibilities:
- Be responsible for the day-to-day management of the site and the respective team
- Overall responsibility for quality and safety compliance on site
- Delivers on food and labour targets by using the applicable tools and processes to proactively lead financial outcomes, operational indicators and behaviours
- Develops a tailored and balanced operating plan to achieve financial targets and meet the overall needs of the client
- Engages clients and key service users through ongoing and frequent interactions, meetings and account activities
- Monitor and evaluate site performance and productivity
- Identify opportunities at site level and investigate potential
- Provides ongoing opportunities for development, learning and recognition to engage and enable team members
- Ensures purchasing compliance, understands and accounts for all non-compliant spend, and achieves local and enterprise sustainability objectives
- Attend and report on operational / management meetings as required
Key requirements:
- Experience operating as a General Manager in a contract catering / facilities management business
- Previous MOD contract experience would be beneficial (not essential)
- A strong people manager, able to lead a team and collaborate with several client organisations
- Experience managing a P&L
- A strong commercial background
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk.
Join us in fostering a workplace where everyone can achieve their full potential. All applications will be treated in the strictest confidence.
General Manager employer: Aramark UK
Contact Detail:
Aramark UK Recruiting Team
careers@aramark.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Aramark UK's values and mission. Understanding their commitment to exceptional hospitality experiences will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Aramark UK on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations for the General Manager role.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to manage a P&L and lead teams effectively. Highlighting these skills will be crucial in proving your suitability for the General Manager position.
✨Tip Number 4
Research the latest trends in contract catering and facilities management. Being knowledgeable about industry developments will not only impress your interviewers but also show your proactive approach to staying ahead in the field.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract catering and facilities management. Emphasise your leadership skills and any previous roles where you managed a team or P&L.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the General Manager role. Mention specific achievements from your past roles that demonstrate your ability to meet financial targets and ensure quality compliance.
Highlight Security Clearance: Since security clearance is essential for this position, mention any relevant clearances you hold or your eligibility for obtaining one. This will show that you meet one of the key requirements right away.
Showcase Your People Management Skills: In your application, provide examples of how you've successfully led teams in the past. Discuss your approach to engaging with clients and service users, as well as how you foster development and recognition within your team.
How to prepare for a job interview at Aramark UK
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a General Manager at Aramark UK. Familiarise yourself with the specifics of managing catering outlets and soft FM operations, as well as the importance of quality and safety compliance.
✨Showcase Your Leadership Skills
As a General Manager, strong people management is crucial. Prepare examples of how you've successfully led teams in the past, focusing on collaboration and engagement with team members and clients.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with P&L management and how you've achieved financial targets in previous roles. Highlight any tools or processes you've used to drive financial outcomes.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in this role and how you would address them, particularly in relation to site performance and client engagement.
