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- Tasks: Lead hospitality operations for match days and events, ensuring unforgettable guest experiences.
- Company: Join Aramark UK at the iconic Principality Stadium.
- Benefits: Generous annual leave, pension scheme, and mental health support.
- Why this job: Be part of a dynamic team delivering premium hospitality in a vibrant environment.
- Qualifications: Experience in hospitality management and strong leadership skills required.
- Other info: Opportunities for career growth and a supportive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
Aramark UK is proud to deliver premium hospitality at Principality Stadium – Wales’ most iconic venue. We’re looking for an established Hospitality Manager to lead our match day and event hospitality operations, ensuring exceptional service and unforgettable experiences for every guest.
Responsibilities
- Manage all hospitality operations for match days, concerts and major events
- Lead and motivate a large team of supervisors and service staff to deliver outstanding customer experiences
- Ensure compliance with health, safety and food standards at all times
- Work closely with culinary and operations teams to maintain service quality and consistency
- Oversee staffing plans, training and development to build a high‑performing team
- Monitor budgets, control costs and maximise profitability without compromising quality
- Act as the main point of contact for VIP clients and partners, ensuring exceptional service delivery
What you’ll bring
- Proven experience in hospitality management within stadiums, arenas, hotels, or large‑scale venues
- Strong leadership and people‑management skills
- Excellent organisational and problem‑solving abilities
- Ability to thrive under pressure and adapt quickly in a dynamic environment
- Passion for hospitality and delivering premium guest experiences
- Commercial awareness and experience managing budgets and KPIs
Generous annual leave that increases in line with service. Pension scheme and life assurance. Benefits app: discounts, online GP, mental health support and our EAP.
If you already work for Aramark, you must notify your line manager before submitting your application. Aramark is a proud Disability Confident employer. We encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. Our recruitment process is accessible and reasonable adjustments are available. If you require accommodations or have questions, please email careers@aramark.co.uk. All applications will be treated in the strictest confidence.
Hospitality Manager in Cardiff employer: Aramark UK
Contact Detail:
Aramark UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in stadiums or large venues. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show up at events! Attend hospitality-related events or job fairs where Aramark might be present. This gives you a chance to meet potential employers face-to-face and showcase your passion for delivering exceptional guest experiences.
✨Tip Number 3
Prepare for interviews by researching Aramark’s values and recent projects. Tailor your answers to reflect how your experience aligns with their mission of providing premium hospitality. We want to see your enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to unforgettable experiences at Principality Stadium.
We think you need these skills to ace Hospitality Manager in Cardiff
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific examples of how you've created unforgettable experiences for guests in the past. We want to see that you’re not just looking for a job, but that you genuinely care about delivering top-notch service.
Tailor Your Application: Make sure to customise your application to match the role of Hospitality Manager. Highlight your experience in managing teams and events, and don’t forget to mention any relevant achievements. We appreciate when candidates take the time to connect their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the hospitality industry. We want to understand your experience and skills without having to decipher complicated phrases!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see all the other exciting opportunities we have available!
How to prepare for a job interview at Aramark UK
✨Know Your Venue
Familiarise yourself with Principality Stadium and its unique hospitality offerings. Understand the types of events held there and how they impact guest experiences. This knowledge will help you demonstrate your passion for the venue during the interview.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Highlight your ability to motivate staff and ensure exceptional service delivery, as this is crucial for the Hospitality Manager role.
✨Understand Compliance Standards
Brush up on health, safety, and food standards relevant to hospitality operations. Be ready to discuss how you’ve ensured compliance in previous roles, as this will show your commitment to maintaining high-quality service.
✨Demonstrate Commercial Awareness
Be prepared to talk about your experience managing budgets and KPIs. Share specific examples of how you've maximised profitability while maintaining quality, as this will resonate well with the interviewers at Aramark.
