At a Glance
- Tasks: Greet and serve customers, prepare the restaurant, and ensure a smooth dining experience.
- Company: Join Aramark, a global leader in food and facilities services.
- Benefits: Competitive pay, Merlin Magic Passes, discounts, and flexible hours.
- Other info: Seasonal role until November 2026 with potential for growth.
- Why this job: Kickstart your hospitality career with training and development opportunities.
- Qualifications: Friendly attitude, good communication skills, and ability to multitask.
The predicted salary is between 12 - 12 € per hour.
Aramark, a leading global provider of food, facilities and uniform services, is seeking Food & Beverage Assistants for our Hotel Restaurant & Bar team at Alton Towers Resort. This seasonal position is available until November 2026 and offers flexible hours across the week, including early mornings, late evenings, weekends and public holidays.
Responsibilities
- Greet and serve customers in a friendly and efficient manner, ensuring a positive customer experience.
- Prepare and set up the restaurant for service.
- Provide excellent menu knowledge, assist guests with allergen and dietary enquiries.
- Ensure smooth and efficient table turnover in a fast‐paced environment while delivering memorable experiences.
- Prepare and serve a wide variety of beverages, following recipes and guidelines.
- Handle cash and credit card transactions accurately, utilising the point‐of‐sale system.
- Monitor and maintain stock levels, restocking supplies as needed.
- Collaborate with team members to ensure smooth operations during busy periods.
- Adhere to all company policies, procedures and licensing regulations.
Qualifications & Experience
- Excellent communication and customer service skills, with a friendly and approachable demeanour.
- Ability to work effectively under pressure, multitask and prioritise tasks in a fast‐paced environment.
- Strong attention to detail, ensuring accuracy in handling cash transactions.
- Positive attitude and willingness to work flexible hours, including weekends and public holidays.
- Restaurant or bar experience preferred; training will be provided for suitable candidates.
Benefits & Compensation
- Pay rates: £8.03 (16‐17), £10.85 (18‐20), £12.71 (21+)
- Merlin Magic Passes (free tickets for you, friends and family to use across Merlin theme parks and attractions).
- On‐site discounts across Merlin theme parks and attractions.
- Benefits app: access to hundreds of discounts, online GP appointments, mental health support and our Employee Assistance Programme.
- Free uniform.
- Flexible working hours.
- Ongoing training and development – a potential launchpad for a hospitality career with Aramark across 400 UK locations.
- Free staff parking.
Restaurant and Bar Assistant in Stoke-on-Trent employer: Aramark Ltd
Aramark is an exceptional employer, offering a vibrant work culture at the Alton Towers Resort where team members can thrive in a dynamic environment. With flexible working hours, competitive pay rates, and a commitment to employee growth through ongoing training, staff enjoy unique benefits such as free Merlin Magic Passes and discounts across attractions. Join us for a rewarding experience that not only values your contributions but also supports your career aspirations in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant and Bar Assistant in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Aramark and their values. This will help you connect with the team and show that you're genuinely interested in being part of their restaurant and bar crew.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating memorable experiences for guests, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It’s a restaurant and bar position, so showing that you can represent the brand well is key. Plus, it’ll boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, so make sure you hit us up there. It’s the best way to get noticed and start your journey with Aramark at Alton Towers Resort!
We think you need these skills to ace Restaurant and Bar Assistant in Stoke-on-Trent
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable side, just like you would when greeting customers.
Tailor Your Application:Make sure to tailor your application to the role of Restaurant and Bar Assistant. Highlight any relevant experience you have, especially in customer service or hospitality, and mention how you can contribute to creating memorable experiences for our guests.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team at Aramark.
How to prepare for a job interview at Aramark Ltd
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and drink offerings. Being able to discuss dishes, ingredients, and potential allergens will show that you're serious about the role and ready to assist customers effectively.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s a time you turned a negative experience into a positive one or how you handled a busy shift, these stories will highlight your suitability for the role.
✨Practice Multitasking Scenarios
Since this role requires working under pressure, think of scenarios where you had to juggle multiple tasks. Practising how you would handle busy periods can help you demonstrate your ability to prioritise and stay calm during the interview.
✨Be Ready for Teamwork Questions
Collaboration is key in a restaurant environment. Prepare to discuss how you’ve worked with others in the past, especially during busy times. Highlighting your teamwork skills will show that you can contribute positively to the team dynamic.
