At a Glance
- Tasks: Support daily shop operations, manage stock, and create attractive displays.
- Company: Join Aramark, a leader in customer service across various sectors.
- Benefits: Earn £13.28/hour, enjoy free meals, and access exclusive discounts.
- Other info: Great career growth opportunities and supportive work culture.
- Why this job: Gain valuable experience while making a difference in a unique environment.
- Qualifications: No prior experience needed; just a positive attitude and teamwork spirit.
Overview
Aramark UK are currently recruiting a Shop Assistant to join our team working at Campsfield IRC. This is a permanent, full‑time position, 40 hours per week, 4 days on 4 days off, 10 hour shifts from 09:00 to 20:00. Pay rate £13.28/hour. There are free meals, parking, a Blue Light Discount Card upon completion of probation, an Employee Assistance Programme, in‑house Mental Health Champions, an Employee Benefits app with GP access and a range of discounts, and a company package including life assurance, pension contributions, generous holiday entitlement and further benefits.
Responsibilities
- Daily support in the shop; receiving and putting out deliveries, restocking goods, and ensuring attractive displays of merchandise.
- Escorting prisoners to and from the shop.
- Picking and packing orders.
- In‑house system work.
- Answering phone calls and responding to emails.
- Stock taking, ordering, and notifying line manager of any deficient goods.
- Health and safety awareness.
- Becoming key trained and radio trained.
- Supporting Manager in absence.
Qualifications
- Resided in the UK for the past 5 years and have a legal right to work.
- Must be able to pass full security vetting and DBS checks.
- Must be 18 years or older.
- Previous customer service experience desirable, but full on‑the‑job training will be provided.
- Comfortable working alongside a team and occasional lone working.
Benefits
- Free meals, parking, and access to a Blue Light Discount Card after probation.
- Employee Assistance Programme and in‑house Mental Health Champions.
- Employee Benefits app with online GP access and many discounts.
- Life assurance, pension contributions, generous holiday entitlement and the option to buy more.
- Talented team with career prospects and opportunities to progress and be promoted.
- Training and development available, apprenticeships offered.
Legal and Equality
We are also recognised as a Forces Friendly employer and hold the prestigious ERS Gold Award, reflecting our dedication to supporting the Armed Forces community. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team - careers@aramark.co.uk. Join us in fostering a workplace where everyone can achieve their full potential.
Shop Assistant in Kidlington employer: Aramark Ltd
Aramark is an exceptional employer, offering a supportive work environment at Campsfield IRC where team collaboration and customer service excellence are at the forefront. With competitive pay, comprehensive benefits including free meals and mental health support, and a strong commitment to employee growth through career prospects and apprenticeship schemes, Aramark ensures that every Shop Assistant can thrive both personally and professionally in a meaningful role.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistant in Kidlington
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Aramark Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Aramark Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Shop Assistant in Kidlington
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Aramark Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Aramark Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Aramark Ltd!
How to prepare for a job interview at Aramark Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
