At a Glance
- Tasks: Supervise food and beverage operations on match days at the new Everton Stadium.
- Company: Join Aramark, a leader in customer service across food and facilities.
- Benefits: Competitive hourly rates and the chance to be part of an exciting new stadium experience.
- Other info: Great opportunity for career growth in a fast-paced, innovative catering environment.
- Why this job: Be part of a dynamic team creating unforgettable experiences for fans on match days.
- Qualifications: Experience in hospitality and strong customer service skills are essential.
The predicted salary is between 12 - 15 £ per hour.
The floor supervisor is responsible for supervising and coordinating the daily operations of the food and beverage service on match days at The new Everton Stadium in Bramley Moore Dock in Liverpool.
This role involves supervising a team of staff, ensuring high-quality customer service, and maintaining the efficiency of food and beverage operations.
The Floor Supervisor will ensure that all premium restaurants and bars are running efficiently and staff are properly trained, and guests receive prompt and friendly service, all while adhering to the Aramark health & safety standards.
With the opportunity to work on amazing events including Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering space on a casual basis!
We are offering competitive hourly rates, with the opportunity to join us for the first ever season at the NEW STADIUM and beyond!
What you'll be doing
- Ensure you are fully aware of the importance of all allergens passed on from supervisor/manager on match-days.
Any special dietaries or intolerances is addressed following the Aramark standards.
- Lead and manage a team of food and beverage assistants, ensuring they are delivering excellent customer service, following proper procedures, and maintaining a clean work environment
- Provide ongoing training to new and existing staff on food and beverage procedures, customer service, and safety standards.
- Monitor and manage stock levels during events, ensuring that food, beverages, and supplies are replenished in a timely manner to avoid shortages or delays.
- Work with the management team to plan and coordinate service for large crowds during match-days, ensuring all restaurants and bars are prepared for high-demand periods.
- Work closely with kitchen, bar, and management teams to ensure smooth communication and efficient service throughout the event.
- Ensure licencing and alcohol policies are adhered to at all times (Challenge 25)
- You’ll be set up for success if you have
- Previous experience in a hospitality environment
- Standard knowledge of restaurant and bar efficiency
- Previous supervisory experience is desirable
- You should have strong attention to detail, structured and methodical with the flexibility to respond to the dynamic demands of all matchday requests.
- A confident team player who thrives on working within a fast paced environment
- Excellent customer service skills
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play.
United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.
Your Aramark journey starts here
The impressive brand-new Everton Stadium, located on Bramley-Moore dock, Liverpool, is set to be one of the most revolutionary and advanced venues for fan experience in Europe.
Serving 52,888 fans per matchday, the mission is to set the standard for excellence and create exceptional experiences for Evertonians and non-match day visitors to the site.
#J-18808-Ljbffr
Floor Supervisor in Liverpool employer: Aramark Ltd
Aramark Ltd is an excellent employer for culinary professionals in York and North Yorkshire, offering a vibrant work culture that values teamwork and creativity. With a strong focus on employee wellbeing and career development, you will have access to numerous growth opportunities and benefits that enhance your culinary journey. Join us to be part of a dynamic kitchen environment where your passion for food can truly flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Supervisor in Liverpool
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Aramark Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Aramark Ltd
Don't be shy about reaching out to Aramark Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Supervisor in Liverpool
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Aramark Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Aramark Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
