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For Companies At a Glance
- Tasks: Serve food and beverages, maintain cleanliness, and provide excellent customer service.
- Company: Join Aramark, a leader in customer service across food and facilities.
- Benefits: Earn £12.21/hour, enjoy discounted meals, and access great employee perks.
- Other info: Flexible part-time hours with opportunities for career growth and training.
- Why this job: Be part of a diverse team and make a real impact on customer experiences.
- Qualifications: Must be 18+, eligible to work in the UK, and have reliable transport.
We are looking for a General Service Assistant to support daily operations at HMP Parc. In this front‑of‑house role you will serve food and drinks, operate tills, keep reception areas clean and supportive of both front and back‑of‑house teams, and deliver outstanding customer service.
What you’ll do
- Serve food and beverages while ensuring top‑tier customer service and compliance with health and safety standards.
- Operate tills, handle payments, and maintain accurate financial records.
- Keep dining and service areas clean and well‑stocked, supporting both front‑ and back‑of‑house operations.
- Upsell products and ensure smooth service delivery.
- Report directly to the on‑site General Manager.
Qualifications
- Must have lived in the UK for the past 5 years and have the legal right to work.
- Must be able to pass full security vetting and DBS checks.
- Previous experience in customer‑facing or food service roles is a plus – full training will be provided.
Location & Contract
HMP Parc, Bridgend – Heol Hopcyn John, Bridgend CF35 6A
Pay rate: £13.30 per hour
Contract type: Permanent, part‑time (30 hours per week, Sunday to Thursday)
Shift times: between 7am – 4pm (your evenings are yours)
Why join us?
- Free meals on duty, free parking, gym access and Blue Light Membership.
- Life assurance, pension contributions and generous holiday allowance (with option to buy more).
- Access to the Employee Benefits app with discounts on groceries, leisure and more.
- Career growth: internal promotion and great training, including apprenticeships.
Diversity and Inclusion
Aramark UK is committed to creating a diverse and inclusive workplace. We are a Disability Confident and Forces Friendly employer and actively encourage applications from all abilities. We provide reasonable adjustments throughout the recruitment process and at every stage of employment.
How to apply
All applications will be treated in strict confidence. If you are already an Aramark employee, please notify your line manager before applying. For enquiries or accommodations, contact the recruitment team at careers@aramark.co.uk.
Job reference: 650823.
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General Service Assistant employer: Aramark Ltd
Contact Detail:
Aramark Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Service Assistant
✨Tip Number 1
Get to know the company! Research Aramark and understand their values, especially their commitment to customer service and inclusivity. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving food and beverages, think about how you can upsell products and provide excellent service. Role-play with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Be ready for hands-on tasks! As a General Service Assistant, you'll be doing a lot of cleaning and stocking. Show your enthusiasm for these duties in interviews by sharing any relevant experience or your willingness to learn.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Aramark. Don’t forget to follow up after applying to express your interest!
We think you need these skills to ace General Service Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: When you're writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond to make someone's day better!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the General Service Assistant role.
Tailor Your Application: Make sure to customise your application to reflect the specific duties mentioned in the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Aramark Ltd
✨Know Your Role
Familiarise yourself with the responsibilities of a General Service Assistant. Understand the importance of customer service, food safety, and cleanliness in the role. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
If you've worked in customer service or food service before, be ready to share specific examples. Talk about how you handled difficult situations or provided excellent service. This will demonstrate your capability and readiness for the job.
✨Prepare Questions
Think of a few questions to ask the interviewer about the team, training, or company culture. This shows that you're engaged and eager to learn more about the role and the company, which can leave a positive impression.
✨Dress for Success
Even though this is a hands-on role, dressing smartly for the interview can make a great first impression. Aim for a neat and tidy appearance that reflects your professionalism and respect for the opportunity.