At a Glance
- Tasks: Manage food and beverage outlets, ensuring smooth operations and excellent customer service.
- Company: Join Aramark at the brand-new Everton Stadium, a revolutionary venue in Liverpool.
- Benefits: Competitive hourly rates and the chance to be part of an exciting new stadium experience.
- Other info: Dynamic, fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be part of an amazing team delivering exceptional experiences on matchdays and events.
- Qualifications: Previous hospitality and supervisory experience with strong leadership skills required.
Overview
The impressive brand-new Everton Stadium, located on Bramley-Moore dock, Liverpool, is set to be one of the most revolutionary and advanced venues for fan experience in Europe. Serving 52,888 fans per matchday, the mission is to set the standard for excellence and create exceptional experiences for Evertonians and non-match day visitors to the site. We currently have an opportunity for Food and Beverage Supervisors to join our amazing team at Aramark who are delivering all food and beverage services into Everton Stadium. With the opportunity to work on amazing events including Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering space. We are offering competitive hourly rates, with the opportunity to join us for the first ever season at the NEW STADIUM and beyond!
Responsibilities
- You will be responsible for the management of multiple F&B outlets, with several different service delivery styles.
- Attend pre-event / post-event briefings and relay all information back to your team
- Manage a team of people across multiple outlets, ensuring all units are running smoothly and all tasks are delegated.
- Drive sales and productivity within the units and promote upselling
- Handling any feedback/complaints in a timely and professional manner
- Assist with the training and development of team members - identifying potential talent and consistently monitoring the teams performance and providing feedback.
- Operating the till and processing payments - you will be responsible for the reconciliation of the tills throughout your shift.
- Ensure licencing and alcohol policies are adhered to at all times (Challenge 25)
- Previous experience in a hospitality environment
- Previous supervisory experience with strong leadership qualities
- A confident team player who thrives on working within a fast paced environment
- Excellent customer service skills
Qualifications
- Previous experience in a hospitality environment
- Previous supervisory experience with strong leadership qualities
- A confident team player who thrives on working within a fast paced environment
- Excellent customer service skills
Food & Beverage Supervisor - Retail in Liverpool employer: Aramark Ltd
Aramark is an exceptional employer, offering a dynamic work environment at the brand-new Everton Stadium in Liverpool, where you can be part of a revolutionary fan experience. With competitive hourly rates and opportunities for career growth, our team-oriented culture fosters personal development while delivering outstanding service on matchdays and special events. Join us to be part of an exciting journey as we set new standards in hospitality and create memorable experiences for fans.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor - Retail in Liverpool
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know about openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Get your game face on and prepare for interviews! Research common questions for Food & Beverage Supervisors and practice your answers. Show off your leadership skills and how you handle fast-paced environments – that’s what they want to see!
✨Tip Number 3
Don’t just apply anywhere; focus on places that excite you! Check out our website for the latest openings at Everton Stadium. We’re looking for passionate individuals who want to be part of something special!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Food & Beverage Supervisor - Retail in Liverpool
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the food and beverage industry shine through. Share any relevant experiences that highlight your enthusiasm and commitment to providing excellent customer service.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Food & Beverage Supervisor role. Highlight your supervisory experience and any specific skills that match the job description, like managing teams or driving sales.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also your ability to communicate effectively in a fast-paced environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Everton Stadium.
How to prepare for a job interview at Aramark Ltd
✨Know Your Venue
Before the interview, do some research on Everton Stadium and its unique offerings. Familiarise yourself with the food and beverage services they provide, as well as any upcoming events. This will show your genuine interest in the role and help you stand out.
✨Showcase Your Leadership Skills
As a Food & Beverage Supervisor, you'll need to demonstrate strong leadership qualities. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight how you motivated your team and drove productivity.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Think of specific instances where you turned a negative experience into a positive one. This will illustrate your ability to handle feedback and complaints professionally, which is crucial for this role.
✨Practice Upselling Techniques
Since driving sales and promoting upselling is part of the job, come prepared with ideas on how you would encourage customers to try new items or upgrade their orders. This shows that you understand the business side of the role and are proactive about increasing sales.
