At a Glance
- Tasks: Prepare and serve food, provide excellent customer service, and support the team.
- Company: Join Aramark at HMP Birmingham, a friendly and supportive workplace.
- Benefits: Earn £12.30 per hour, enjoy free meals, gym access, and great discounts.
- Other info: Opportunities for career growth and professional training available.
- Why this job: Make a difference every day while enjoying a balanced work-life schedule.
- Qualifications: Customer service experience and basic cooking skills required.
The predicted salary is between 25678 - 25678 £ per year.
Location: HMP Birmingham, B18 4AS
Contract: Permanent, full-time 40 hours per week, predominantly Monday to Friday with some occasional weekends to cover holidays
Shifts: 07:00 and 15:30 (with 30 minutes unpaid break); No evening shifts
Pay rate: £12.30 per hour
Aramark UK is looking for a friendly and proactive Food Service Assistant to join our team at HMP Birmingham (B18 4AS). If you enjoy delivering great customer service, staying busy, and working in a role where every day feels rewarding, this could be the perfect opportunity for you. This is a chance to work in hospitality without sacrificing your work-life balance, with shifts between 07:00 and 15:30, your evenings are completely free.
Important: Due to the sector, you must have lived in the UK for the past 5 years, hold the legal right to work, and be able to pass full security vetting and DBS checks.
Responsibilities
- Preparing basic food items and serving meals, snacks, and beverages
- Providing warm, efficient customer service to everyone who visits the dining area
- Operating the till, handling cash and card payments, and completing financial records
- Stocking up, rotating stock, cleaning serving and dining areas
- Supporting both front-of-house and back-of-house teams where needed
Every day is varied, and you will work closely with our General Manager and a supportive on-site team. We are also proud to be a Forces Friendly employer and hold the ERS Gold Award for supporting the Armed Forces community.
Qualifications and Requirements
- Previous customer service and food service experience (ideally from running a café)
- Basic cooking experience for customers and Level 2 in Food Safety
- Residency in the UK for the past 5 years
- Legal right to work in the UK
- The ability to pass full security vetting and DBS checks
- A positive attitude and willingness to help wherever needed
About Us / Benefits
- Full-time, permanent role - 40 hours per week (weekends as needed)
- £12.30 per hour
- Free meals on shift, free parking, gym access, and Blue Light Membership
- Employee Benefits app including Online GP, Employee Assistance Programme, hundreds of discounts
- Life assurance, pension contributions, and generous holiday allowance
- Clear career pathways and opportunities for progression
- Excellent training and access to apprenticeships
How to apply
For questions or adjustments, contact careers@aramark.co.uk.
Food Service Assistant in Birmingham employer: Aramark Ltd
Aramark UK is an exceptional employer, offering a supportive work environment at HMP Birmingham where you can thrive as a Food Service Assistant. With a focus on work-life balance, you will enjoy daytime shifts, free meals during your shift, and access to gym facilities, alongside clear career pathways and excellent training opportunities. As a Forces Friendly employer, we are committed to fostering a diverse and inclusive workplace that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the food service industry. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on showcasing your customer service experience and how you handle busy environments – that's what they'll want to hear!
✨Tip Number 3
Be proactive! If you see a job you like, don’t just apply online. Follow up with a quick email or call to express your enthusiasm. It shows you're genuinely interested and can set you apart from other candidates.
✨Tip Number 4
Check out our website for openings! We often post roles that might not be listed elsewhere. Plus, applying directly through us can give you a better chance of landing that Food Service Assistant role at HMP Birmingham.
We think you need these skills to ace Food Service Assistant in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your experiences make you a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Food Service Assistant role. Highlight any relevant customer service or food service experience you have, and connect it back to what we’re looking for in this position at HMP Birmingham.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a strong candidate. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Aramark Ltd
✨Know Your Role
Make sure you understand the responsibilities of a Food Service Assistant. Familiarise yourself with tasks like preparing food, serving meals, and providing customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering great customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your proactive attitude.
✨Prepare for Security Questions
Given the nature of the job, be prepared to discuss your residency in the UK and your ability to pass security vetting and DBS checks. Have your documentation ready and be honest about your background to build trust with the interviewer.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with or the training opportunities available. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
