At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences for guests.
- Company: Join the fun at Chessington World of Adventures Resort, where hospitality meets excitement.
- Benefits: Enjoy a competitive salary, free theme park tickets, and exclusive discounts.
- Other info: Flexible shifts and a supportive culture await you!
- Why this job: Be part of a dynamic environment that values your passion for hospitality and teamwork.
- Qualifications: Experience in hospitality leadership and a knack for inspiring others.
The predicted salary is between 28592 - 28592 £ per year.
Are you a passionate hospitality leader who thrives in a fast-paced, guest-focused environment? We're looking for an experienced Bar & Restaurant Duty Manager to join the hotels team at Chessington World of Adventures Resort, helping deliver outstanding food and beverage experiences for our guests.
As a Duty Manager, you'll support the Restaurant Manager and Assistant Manager in the smooth day-to-day running of our bar and restaurant operations. You'll motivate and develop a large team, drive sales performance, and ensure consistently high standards of service, safety, and cleanliness. You'll also play a key role in:
- Leading and inspiring the team to deliver exceptional guest experiences
- Supporting with recruitment and training
- Managing labour, stock control, and sales targets
- Maintaining high standards of food safety, health and safety, and cleanliness
- Handling guest feedback, concerns, and complaints professionally
- Driving KPI performance, customer satisfaction scores, and Tripadvisor ratings
- Ensuring all procedures, checklists, and processes are followed correctly
- Supporting investigations and disciplinary processes when required
Qualifications:
- Experience in a leadership role within a busy bar and restaurant environment
- Strong people skills with the ability to inspire and motivate others
- Confidence in decision-making and leading services independently
- A solid understanding of food safety and allergy management
- Passion for hospitality, food, and drink
- Good IT skills, including Microsoft Outlook and Office
Benefits:
- Full Time, permanent role with a salary of £28,592.48
- Varied shifts, including mornings and evenings
- Merlin Magic Pass – free tickets for you and your family to enjoy Merlin Entertainments theme parks and attractions
- Exclusive discounts across Merlin Entertainments attractions
- Access to a benefits app with hundreds of discounts, online GP appointments, mental health support, and an Employee Assistance Programme
- Free staff parking
- A dynamic, exciting hospitality environment with a supportive team culture
Bar & Restaurant Duty Manager employer: Aramark Ltd
At Chessington World of Adventures Resort, we pride ourselves on being an exceptional employer, offering a vibrant and dynamic work environment where hospitality leaders can thrive. Our commitment to employee growth is evident through comprehensive training and development opportunities, alongside a supportive team culture that values motivation and inspiration. With unique benefits such as the Merlin Magic Pass for free access to our attractions and exclusive discounts, we ensure our team members enjoy both personal and professional fulfilment in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Restaurant Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Bar & Restaurant Duty Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at job fairs or informal meet-ups, be yourself. Share your passion for hospitality and how you inspire teams to deliver exceptional guest experiences.
✨Tip Number 3
Prepare for interviews by practising common questions related to leadership and guest service. Think about specific examples from your past roles that showcase your ability to handle feedback, motivate teams, and drive sales performance.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Chessington World of Adventures Resort.
We think you need these skills to ace Bar & Restaurant Duty Manager
Some tips for your application 🫡
Show Your Passion:Let your love for hospitality shine through in your application. We want to see how you thrive in a fast-paced environment and how you can inspire a team to deliver exceptional guest experiences.
Tailor Your CV:Make sure your CV highlights your leadership experience in busy bar and restaurant settings. We’re looking for specific examples of how you've motivated teams and driven sales performance, so don’t hold back!
Be Professional Yet Approachable:When writing your cover letter, strike a balance between professionalism and approachability. We want to know you can handle guest feedback and complaints with grace while still being someone guests feel comfortable with.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Chessington World of Adventures Resort!
How to prepare for a job interview at Aramark Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of food safety, health regulations, and the latest trends in hospitality. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry's demands.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed teams in previous roles. Think about specific situations where you’ve driven sales performance or handled guest complaints effectively. This will demonstrate your ability to lead and inspire others.
✨Be Guest-Focused
During the interview, highlight your passion for delivering exceptional guest experiences. Share stories that illustrate how you've gone above and beyond for customers, as this aligns perfectly with the expectations of a Duty Manager.
✨Ask Smart Questions
Prepare thoughtful questions about the team culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
