At a Glance
- Tasks: Respond to calls and coordinate service requests in a dynamic environment.
- Company: Join Aramark, a global leader serving millions daily through food and facilities.
- Benefits: Enjoy competitive pay, flexible hours, and comprehensive benefits including medical and retirement plans.
- Why this job: Make a positive impact while developing skills in a supportive and inclusive culture.
- Qualifications: Previous dispatch experience preferred; strong communication and software skills required.
- Other info: Flexible hours including evenings and weekends; physical demands may apply.
The Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the accurate resources to facilitate the transport of goods and services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
COMPENSATION: The Hourly rate for this position is $18.60 to $18.60. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
Job Responsibilities:
- Performs and coordinates a variety of duties related to dispatch and scheduling
- Responsible for receiving calls for service; prioritises and coordinates the service requests
- Works closely with management and the dispatch team to communicate needs and ensure timely guest service
- Handles and maintains all records and documentation of service requests; uses software to log activity
- Provides customer service and maintains a friendly and effective demeanor toward customers, guests, clients, and co-workers
- Other duties and tasks as assigned by manager
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
Qualifications:
- Previous experience in transportation dispatch or related field preferred
- Must have a solid understanding of software applications
- Demonstrates strong social skills, accuracy, and attention to detail
- Proven interpersonal and communication skills, both written and verbal
- Must be available to work flexible hours including evenings and weekends
Contact Center Operator I - Part Time - Jefferson New Jersey-Stratford employer: Aramark Corporation
Contact Detail:
Aramark Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Center Operator I - Part Time - Jefferson New Jersey-Stratford
✨Tip Number 1
Familiarise yourself with the specific software applications mentioned in the job description. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience in transportation dispatch or customer service roles. Be ready to share specific examples of how you've successfully managed service requests or coordinated logistics in past positions.
✨Tip Number 3
Prepare to discuss your availability for flexible working hours, including evenings and weekends. Showing that you're adaptable and willing to meet the needs of the role can make a positive impression.
✨Tip Number 4
Practice your communication skills, both verbal and written. Since this role requires strong interpersonal skills, being able to convey your thoughts clearly and effectively will be crucial during the interview process.
We think you need these skills to ace Contact Center Operator I - Part Time - Jefferson New Jersey-Stratford
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Contact Center Operator position. Tailor your application to highlight relevant experience in dispatch, customer service, or related fields.
Highlight Relevant Skills: Emphasise your strong social skills, attention to detail, and communication abilities in your CV and cover letter. Mention any previous experience with software applications that may be relevant to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and explains why you are a good fit for Aramark. Use specific examples from your past experiences to demonstrate your capabilities.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Aramark Corporation
✨Know the Role
Familiarise yourself with the responsibilities of a Contact Center Operator. Understand the importance of dispatching and scheduling, as well as how to prioritise service requests effectively.
✨Showcase Your Communication Skills
Since this role requires strong interpersonal skills, be prepared to demonstrate your ability to communicate clearly and effectively. Use examples from past experiences where you successfully handled customer interactions.
✨Highlight Relevant Experience
If you have previous experience in transportation dispatch or a related field, make sure to discuss it during the interview. Share specific instances where you used software applications to manage service requests.
✨Be Ready for Flexibility
This position may require working evenings and weekends. Be honest about your availability and express your willingness to adapt to the needs of the role, showing that you're committed to providing excellent service.