At a Glance
- Tasks: Support the General Manager in running a vibrant deli and ensuring top-notch guest experiences.
- Company: Exciting deli offering delicious Mediterranean cuisine and a warm, welcoming atmosphere.
- Benefits: Enjoy staff discounts, career growth opportunities, and ongoing training.
- Why this job: Join a passionate team and make a real impact in the hospitality industry.
- Qualifications: Experience in hospitality leadership and strong communication skills required.
- Other info: Fast-paced environment with a focus on teamwork and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
The deli, open for breakfast and lunch, will feature a counter piled with pastries (like za'atar croissants and halva brownies), dips, breads, wraps and salads, and a bar serving coffees and Syrian mint tea. This room will also house a shop selling products, like jalapeno shatta, dates and chilli jam, from across the Med.
As the Assistant General Manager (AGM), you will support the General Manager in overseeing all aspects of restaurant operations to ensure exceptional guest experiences, efficient performance, and a positive team culture. You will help lead and develop staff, manage daily operations, and contribute to achieving financial and service excellence. This role requires a dynamic, hands-on leader who thrives in a fast-paced environment and is passionate about hospitality and team success.
Key Responsibilities- Assist the General Manager in overseeing daily restaurant operations and ensuring smooth, efficient service.
- Lead, coach, and motivate team members to deliver exceptional customer service and maintain brand standards.
- Support the development and implementation of operational strategies to improve efficiency and profitability.
- Help manage budgets, monitor financial performance, and control costs to meet revenue goals.
- Ensure compliance with all health, safety, and licensing regulations.
- Handle guest feedback and resolve complaints promptly and professionally.
- Maintain high standards of cleanliness, follow and enforce company's policy, organization, and presentation throughout the restaurant.
- Oversee inventory control, ordering, and supplier relationships.
- Assist with staff scheduling, training, and performance evaluations.
- Collaborate closely with kitchen and bar teams to ensure quality and consistency in food and beverage service.
- Support marketing and promotional initiatives to increase restaurant visibility and drive sales.
- Act as the General Manager's delegate in their absence, ensuring all operations continue seamlessly.
- Previous experience as an Assistant General Manager, Restaurant Manager, or similar leadership role within hospitality.
- Strong leadership, communication, and problem-solving skills.
- Proven ability to manage operations, lead teams, and support business growth.
- Excellent customer service and interpersonal skills.
- Strong understanding of restaurant financials, including budgeting and cost control.
- Ability to perform under pressure in a high-volume, fast-paced setting.
- Thorough knowledge of food safety and workplace health regulations.
- Flexible availability, including evenings, weekends, and holidays.
- Proficiency with POS systems and restaurant management software is an asset.
- Staff discounts on food and beverages.
- Opportunities for career growth and advancement to General Manager level.
- Supportive and team-oriented work environment.
- Ongoing training and professional development.
Assistant General Manager in Wing employer: Aram Somerset House
Contact Detail:
Aram Somerset House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Wing
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an AGM role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Get social! Follow restaurants and hospitality groups on social media. Engage with their posts and share your passion for food and service. This can help you get noticed and might even lead to job openings before they’re advertised.
✨Tip Number 3
Show up in person! If you have a specific restaurant in mind, pop in and introduce yourself. Bring a copy of your CV and express your interest in joining their team. It shows initiative and gives you a chance to make a memorable first impression.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Assistant General Manager in Wing
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for creating exceptional guest experiences and leading a team.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific requirements of the Assistant General Manager role. Use keywords from the job description to demonstrate that you’re the perfect fit for our deli!
Highlight Leadership Skills: We want to see your leadership style! Include examples of how you've successfully led teams in the past, managed operations, and resolved challenges. This will show us you're ready to take on the AGM responsibilities.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our deli.
How to prepare for a job interview at Aram Somerset House
✨Know the Menu Inside Out
Familiarise yourself with the deli's offerings, especially the unique items like za'atar croissants and halva brownies. Being able to discuss these products enthusiastically will show your passion for the role and the brand.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or resolved conflicts, as this will highlight your suitability for the AGM position.
✨Understand Financials
Brush up on your knowledge of restaurant financials, including budgeting and cost control. Be ready to discuss how you've managed budgets in previous roles and how you can contribute to the restaurant's profitability.
✨Showcase Your Customer Service Approach
Think of scenarios where you've handled guest feedback or complaints effectively. Sharing these experiences will demonstrate your commitment to exceptional customer service, which is crucial for this role.
