At a Glance
- Tasks: Support the General Manager in running a vibrant deli and ensuring top-notch guest experiences.
- Company: Exciting deli offering delicious Mediterranean cuisine and a warm atmosphere.
- Benefits: Enjoy staff discounts, career growth opportunities, and ongoing training.
- Why this job: Join a passionate team and make a real impact in the hospitality industry.
- Qualifications: Experience in hospitality leadership and strong communication skills.
- Other info: Fast-paced environment with a focus on teamwork and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
The deli, open for breakfast and lunch, will feature a counter piled with pastries (like za'atar croissants and halva brownies), dips, breads, wraps and salads, and a bar serving coffees and Syrian mint tea. This room will also house a shop selling products, like jalapeno shatta, dates and chilli jam, from across the Med.
As the Assistant General Manager (AGM), you will support the General Manager in overseeing all aspects of restaurant operations to ensure exceptional guest experiences, efficient performance, and a positive team culture. You will help lead and develop staff, manage daily operations, and contribute to achieving financial and service excellence. This role requires a dynamic, hands-on leader who thrives in a fast-paced environment and is passionate about hospitality and team success.
Key Responsibilities- Assist the General Manager in overseeing daily restaurant operations and ensuring smooth, efficient service.
- Lead, coach, and motivate team members to deliver exceptional customer service and maintain brand standards.
- Support the development and implementation of operational strategies to improve efficiency and profitability.
- Help manage budgets, monitor financial performance, and control costs to meet revenue goals.
- Ensure compliance with all health, safety, and licensing regulations.
- Handle guest feedback and resolve complaints promptly and professionally.
- Maintain high standards of cleanliness, follow and enforce company's policy, organization, and presentation throughout the restaurant.
- Oversee inventory control, ordering, and supplier relationships.
- Assist with staff scheduling, training, and performance evaluations.
- Collaborate closely with kitchen and bar teams to ensure quality and consistency in food and beverage service.
- Support marketing and promotional initiatives to increase restaurant visibility and drive sales.
- Act as the General Manager's delegate in their absence, ensuring all operations continue seamlessly.
- Previous experience as an Assistant General Manager, Restaurant Manager, or similar leadership role within hospitality.
- Strong leadership, communication, and problem-solving skills.
- Proven ability to manage operations, lead teams, and support business growth.
- Excellent customer service and interpersonal skills.
- Strong understanding of restaurant financials, including budgeting and cost control.
- Ability to perform under pressure in a high-volume, fast-paced setting.
- Thorough knowledge of food safety and workplace health regulations.
- Flexible availability, including evenings, weekends, and holidays.
- Proficiency with POS systems and restaurant management software is an asset.
- Staff discounts on food and beverages.
- Opportunities for career growth and advancement to General Manager level.
- Supportive and team-oriented work environment.
- Ongoing training and professional development.
Assistant General Manager in Somerset employer: Aram Somerset House
Contact Detail:
Aram Somerset House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Somerset
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. Let them know you're on the lookout for an AGM role – you never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow restaurants and hospitality groups on social media. Engage with their posts and keep an eye out for job openings. Sometimes, the best opportunities are shared online before they even hit job boards.
✨Tip Number 3
Prepare for interviews by practising common questions related to restaurant management. Think about your past experiences and how they align with the responsibilities of an AGM. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don't forget to apply through our website! We love seeing passionate candidates who are eager to join our team. Make sure your application reflects your enthusiasm for hospitality and your leadership skills.
We think you need these skills to ace Assistant General Manager in Somerset
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for creating exceptional guest experiences and leading a team.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific requirements of the Assistant General Manager role. Use keywords from the job description to demonstrate that you understand what we're looking for.
Highlight Leadership Skills: We want to see your leadership style! Include examples of how you've successfully led teams in the past, managed operations, and contributed to a positive work culture. This will show us you're the right fit for our dynamic environment.
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep your application professional. Share a bit about yourself and why you want to join our team, but also ensure your application is polished and free of errors.
How to prepare for a job interview at Aram Somerset House
✨Know the Menu Inside Out
Familiarise yourself with the deli's offerings, especially the unique items like za'atar croissants and jalapeno shatta. Being able to discuss these products enthusiastically will show your passion for the role and the brand.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or resolved conflicts, as this will highlight your suitability for the AGM position.
✨Showcase Your Financial Acumen
Brush up on your knowledge of restaurant financials, including budgeting and cost control. Be ready to discuss how you've managed budgets in previous roles and how you can contribute to the deli's profitability.
✨Emphasise Customer Service Excellence
Be prepared to share stories that illustrate your commitment to exceptional customer service. Discuss how you've handled guest feedback and resolved complaints, as this is crucial for maintaining a positive dining experience.
