At a Glance
- Tasks: Support the General Manager in running a vibrant deli and ensuring top-notch guest experiences.
- Company: Exciting deli offering delicious Mediterranean treats and a warm atmosphere.
- Benefits: Enjoy staff discounts, career growth opportunities, and ongoing training.
- Why this job: Join a passionate team and make a real impact in the hospitality industry.
- Qualifications: Experience in hospitality leadership and strong communication skills.
- Other info: Fast-paced environment with a focus on teamwork and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
The deli, open for breakfast and lunch, will feature a counter piled with pastries (like za'atar croissants and halva brownies), dips, breads, wraps and salads, and a bar serving coffees and Syrian mint tea. This room will also house a shop selling products, like jalapeno shatta, dates and chilli jam, from across the Med.
As the Assistant General Manager (AGM), you will support the General Manager in overseeing all aspects of restaurant operations to ensure exceptional guest experiences, efficient performance, and a positive team culture. You will help lead and develop staff, manage daily operations, and contribute to achieving financial and service excellence. This role requires a dynamic, hands-on leader who thrives in a fast-paced environment and is passionate about hospitality and team success.
Key Responsibilities- Assist the General Manager in overseeing daily restaurant operations and ensuring smooth, efficient service.
- Lead, coach, and motivate team members to deliver exceptional customer service and maintain brand standards.
- Support the development and implementation of operational strategies to improve efficiency and profitability.
- Help manage budgets, monitor financial performance, and control costs to meet revenue goals.
- Ensure compliance with all health, safety, and licensing regulations.
- Handle guest feedback and resolve complaints promptly and professionally.
- Maintain high standards of cleanliness, follow and enforce company's policy, organization, and presentation throughout the restaurant.
- Oversee inventory control, ordering, and supplier relationships.
- Assist with staff scheduling, training, and performance evaluations.
- Collaborate closely with kitchen and bar teams to ensure quality and consistency in food and beverage service.
- Support marketing and promotional initiatives to increase restaurant visibility and drive sales.
- Act as the General Manager's delegate in their absence, ensuring all operations continue seamlessly.
- Previous experience as an Assistant General Manager, Restaurant Manager, or similar leadership role within hospitality.
- Strong leadership, communication, and problem-solving skills.
- Proven ability to manage operations, lead teams, and support business growth.
- Excellent customer service and interpersonal skills.
- Strong understanding of restaurant financials, including budgeting and cost control.
- Ability to perform under pressure in a high-volume, fast-paced setting.
- Thorough knowledge of food safety and workplace health regulations.
- Flexible availability, including evenings, weekends, and holidays.
- Proficiency with POS systems and restaurant management software is an asset.
- Staff discounts on food and beverages.
- Opportunities for career growth and advancement to General Manager level.
- Supportive and team-oriented work environment.
- Ongoing training and professional development.
Assistant General Manager in Highland employer: Aram Somerset House
Contact Detail:
Aram Somerset House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Highland
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an AGM role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Get social! Follow restaurants and hospitality groups on social media. Engage with their posts and share your passion for food and service. This can help you get noticed and might even lead to job openings.
✨Tip Number 3
Prepare for interviews by practising common questions related to restaurant management. Think about how you would handle guest complaints or improve team performance. Confidence is key, so show them you’re ready to lead!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing passionate candidates who are eager to join our team. Make sure your application stands out by highlighting your leadership skills and experience in hospitality.
We think you need these skills to ace Assistant General Manager in Highland
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for creating exceptional guest experiences and how you thrive in a fast-paced environment.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing relevant achievements!
Highlight Leadership Skills: As an Assistant General Manager, strong leadership is key. Use your application to demonstrate your ability to lead and motivate teams. Share examples of how you've successfully managed staff and improved team performance in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Aram Somerset House
✨Know the Menu Inside Out
Familiarise yourself with the deli's offerings, especially the unique items like za'atar croissants and jalapeno shatta. Being able to discuss these products enthusiastically will show your passion for the role and the brand.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or resolved conflicts, as this will highlight your suitability for the AGM position.
✨Showcase Your Financial Acumen
Brush up on your knowledge of restaurant financials, including budgeting and cost control. Be ready to discuss how you've managed budgets in previous roles and how you can contribute to the deli's profitability.
✨Prepare for Scenario Questions
Expect questions about handling guest complaints or managing a busy service. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain high standards under pressure.
