Barista

The Barista plays a key role in delivering an outstanding café experience by preparing high-quality beverages, providing excellent customer service, and maintaining a clean and welcoming environment. This role requires passion for coffee, attention to detail, and the ability to thrive in a fast-paced setting.

Key Responsibilities

Coffee & Beverage Preparation

• Prepare and serve coffee, espresso-based drinks, teas, juices, smoothies, and other beverages to café standards.
• Maintain consistency in recipes, flavour, and presentation.
• Assist with calibration of espresso machines and grinders.
• Monitor stock of coffee beans, milk, syrups, and related supplies.
• Prepare batches for juices, smoothies and all necessary ingredients following the par levels.

Customer Service

• Provide a friendly, welcoming experience for all guests.
• Take orders accurately and efficiently.
• Educate customers about menu items, coffee options, and brewing methods.
• Handle customer feedback and resolve minor concerns in a positive manner.

Operations & Cleanliness

• Keep the bar and café areas clean, organized, and well-stocked.
• Follow hygiene, food safety, and workplace safety guidelines.
• Perform regular equipment cleaning and report any maintenance issues.
• Assist in reducing waste and supporting overall café efficiency.

Qualifications

• Previous experience as a barista or in a customer service role (preferred).
• Knowledge of specialty coffee and brewing methods (training available).
• Strong communication and teamwork skills.
• Ability to work quickly while maintaining attention to detail.
• Flexible schedule availability, including weekends and holidays.
• Food Safety certification (a plus).

Working Conditions

• Fast-paced café environment.
• Standing for extended periods.
• Shifts may include early mornings, evenings, weekends, and holidays.