Technical Legal Trainer in Caerphilly

We have an exciting opportunity for a Technical Legal Trainer to join our friendly and supportive Legal Advice teams in Bristol and Bedwas This role is ideally suited to someone with strong Employment Law knowledge who is enthusiastic about developing others and sharing their expertise.

As a Technical Legal Trainer, you will play a key role in enhancing the technical capability of our legal advisers through the delivery of training, coaching and mentoring.

Alongside supporting the development of colleagues, you will also provide high-quality legal advice to commercial and personal customers, with a particular focus on Employment Law matters, while contributing to a collaborative and supportive team environment.

In addition, your responsibilities will include

• Taking responsibility for handling legal queries from customers on a range of legal areas by establishing the facts of the customer's legal issues, providing advice on the applicable law and setting out the legal and or practical options available to the customer.
• Identify development opportunities through call monitoring, providing insightful analysis, coaching and constructive feedback to support continuous improvement of our Legal Advisors
• Deliver engaging technical legal training for new and existing advisers across a range of legal disciplines.
• Understanding and complying with the Solicitors Regulation Authority regulatory regime and other regulatory and statutory obligations, ensuring any compliance breaches such as confidentiality/data breaches are reported in accordance with company procedures.

This role is ideally suited to someone with practical and or academic experience in Employment Law and a sound understanding of a wide range of workplace issues.

You'll be confident interpreting legislation, delivering clear and pragmatic advice, and using your technical expertise to coach, mentor and develop legal advisers across the team.

While Employment Law will be your key area of expertise, you'll also be willing to broaden and maintain your knowledge across other areas of law relevant to our customers, including Property, Consumer, Family, Wills and Probate, Landlord and Tenant, and Commercial Law.

In addition, we are looking for candidates that can demonstrate

• Demonstrable knowledge and understanding of Employment Law, with the ability to confidently advise customers and support the development of colleagues through coaching and training.
• Ability to cope within a demanding environment with a high level of motivation and work well as part of a multi-disciplined team.
• Ability to communicate effectively with commercial and personal customers, with good negotiation skills.
• Analytical, methodical and pro‑active approach to problem solving.
• Previous experience delivering training, mentoring, coaching or sharing technical legal knowledge would be advantageous.

ARAG UK has been helping businesses and individuals gain access to justice for over 40 years.

It's our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills.

Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have always been aware that it is the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we're committed to creating a great place to work for our employees.

We believe it is an exciting time to join ARAG.

You can expect an organisation that will challenge and develop you to progress your career.

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.

As a team we are passionate and enthusiastic about what we do.

Our people are encouraged to think independently and to take ownership of their work.

You will be agile in the way that you work and adaptable to change.

In return for your commitment, we will offer you generous remuneration and an attractive benefits package which will include:

• 26 days holiday + bank holidays+ 'My Day' (1 day to take at your discretion during the year)
• Contributory company pension scheme (up to 10% employer match)
• Opportunity to buy up to 5 days of annual leave every year
• Employee Reward and Incentive Scheme
• Progressive career pathway and development opportunities
• The option to join our Sports and Social club which organises discounted events such as theatre visits, sporting events and shopping trips
• Group Income Protection for all employees
• Group Legal Protection for all employees
• European Motor Assistance and Home Emergency Assistance
• Inclusion in our Health Cash plan
• Salary sacrifice benefits including Cycle scheme
• Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
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