ARAG plc in the UK seeks a First Line Engineer to join our Bristol-based Digital team, delivering stable, reliable IT services to colleagues and partners. You will resolve incidents, manage service requests via Freshservice, and provide hands-on support across hardware, software and networks.
Working with the Service Desk and 2nd Line Manager, you’ll focus on excellent customer service, effective communication, and continuous improvement.
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First Line IT Support Engineer in Caerphilly employer: ARAG plc
ARAG Law is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in the heart of Bristol. With flexible working options, comprehensive benefits including private medical insurance and generous holiday allowances, employees are empowered to thrive both personally and professionally. The collaborative environment fosters knowledge sharing and encourages a proactive approach to case management, making it an ideal place for those seeking meaningful and rewarding employment.
