Supply Chain Lead Auditor

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ARAG UK are looking for an individual who’s confident leading audits, comfortable challenging supplier performance, and passionate about improving how we deliver our services to customers. If you’ve got an eye for detail, a knack for spotting risks, and a collaborative mindset, this could be your next move.

What you’ll be doing:

• Setting and leading the annual audit plan for our claims supply chain.
• Running audits (on-site and remote) to assess supplier performance, service quality, and compliance.
• Producing clear, actionable audit reports and following up on recommendations.
• Working closely with internal teams and suppliers to drive improvements in customer experience, complaints handling, and claims leakage.
• Collaborating with our data lead to capture meaningful insights and shape future audit plans.

Only a stone’s throw from Bristol Temple Meads station, we have newly refurbished, modern city centre offices where the role is based. This is a full-time (35 hours per week, Monday-Friday) and permanent role, but please do let us know if you are keen to explore flexible working arrangements and we can see if we can accommodate.

About You

You’ll be great in this role if:

• You’ve got experience in auditing, ideally within financial services or insurance.
• You understand outsourcing risks and regulatory frameworks (FCA, PRA, SRA).
• You’re confident managing relationships and challenging performance constructively.
• You’re resilient, detail-focused, and able to keep things moving even when things get tricky.
• You’re a strong communicator—clear, concise, and able to tailor your message to different audiences.

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. In return for your commitment, we will offer you generous remuneration and an attractive benefits package which will include:

• 26 days holiday with the option to buy up to a further 5 days
• Company pension scheme with the option to increase contributions
• Group Income Protection for all employees
• Group Legal Protection for all employees
• A choice of either European Motor Assistance or Home Emergency Assistance
• Salary sacrifice benefits including Cycle scheme
• Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Purchasing and Accounting/Auditing

• Industries

  Insurance and Legal Services

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