At a Glance
- Tasks: Shape the future of legal services by developing innovative propositions.
- Company: Join ARAG, a forward-thinking company focused on customer-centric solutions.
- Benefits: Competitive salary, flexible working, and opportunities for personal growth.
- Other info: Collaborative environment with a focus on creativity and strategic thinking.
- Why this job: Make a real impact by turning insights into valuable customer experiences.
- Qualifications: Experience in proposition development and a knack for customer-centric design.
The predicted salary is between 60000 - 80000 £ per year.
Help Shape the Future of Legal Services at ARAG. Are you curious about what customers will need next? Do you enjoy turning insights into ideas, and ideas into propositions that deliver real value? We're looking for a Proposition Manager to join our growing Propositions team and help shape the future of ARAG's products, services and customer experiences.
You will work at the heart of the business, bringing together customer insight, commercial thinking and innovation to create propositions that drive growth and make a genuine difference to people's lives.
What You'll Be Doing:
- Developing new propositions and enhancing existing ones
- Turning customer, market and partner insights into compelling business cases
- Working with business partners and internal teams to co-create innovative solutions
- Improving customer journeys and delivering better outcomes
- Spotting market trends, emerging opportunities and future customer needs
- Helping shape and continuously improve our New Product Development process
- Ensuring propositions meet Consumer Duty requirements and deliver fair value to customers
Key experience needed:
- Experience in developing and managing propositions, including both new product development and enhancement of existing offerings.
- Strong understanding of customer-centric design principles and methods to enhance customer experience.
- Proven ability to build insight-driven business cases that support revenue growth and strategic objectives.
We're less interested in job titles and more interested in people who can:
- Think strategically and act commercially
- Turn complex ideas into simple, compelling propositions
- Build strong relationships and influence stakeholders
- Bring curiosity, creativity and fresh thinking
- Use insight and evidence to support decision-making
- Balance innovation with customer and regulatory expectations
- Thrive in a collaborative, fast-moving environment
If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.
Proposition Manager employer: ARAG Legal Services UK
ARAG Law is an exceptional employer that fosters a supportive and collaborative work culture within its Employment Team, based in the vibrant cities of Bristol and Bedwas. With a strong emphasis on employee growth, we offer a detailed career pathways programme, generous benefits including 26 days of holiday, and opportunities for social engagement through our Sports and Social club. Join us to gain hands-on experience in a dynamic environment where your contributions are valued and rewarded.
