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- Tasks: Manage your own caseload and resolve Landlord & Tenant disputes with a focus on client service.
- Company: Join ARAG Legal Services, a dynamic and growing legal team in Bristol.
- Benefits: Enjoy 26 days holiday, flexible working, and exclusive employee discounts.
- Why this job: Make a real impact in a supportive environment while developing your legal skills.
- Qualifications: Previous experience in Landlord & Tenant disputes and strong communication skills required.
- Other info: Hybrid role with opportunities for personal growth and a vibrant team culture.
The predicted salary is between 36000 - 60000 £ per year.
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Talent Acquisition & Recruitment specialist with 20+ years’ international experience – UK, EMEA & APAC (including Dubai, UAE & Australia) 🌍
These are exciting times at ARAG Law as we’ve been through a period of positive change and sustained growth across our friendly and high-performing Litigation and Dispute Management teams. As a result, we’re looking for someone to join us as an Associate in our Landlord & Tenant team, who sit within the wider Volume Litigation department.
About the role:
As an Associate, you’ll gain valuable experience by managing your own caseload end-to-end and resolving disputes within the area of Landlord & Tenant claims, delivering a high level of client service excellence. You’ll be negotiating these claims to a successful outcome, through the most efficient and economic means, and identifying and reporting on any risks related to the claim and the company.
You’ll also help to drive a culture of effective and efficient case handling, take personal ownership of customer problems until resolution, work to deliver SLA’s, KPI’s financial & performance targets, and share knowledge and best practice with your wider team.
There’s an established pipeline of Landlord & Tenant work available, and this is a great opportunity to raise your individual and business profile. You can also look forward to being part busy and fast-paced team who boast a wealth of legal experience, with unrivalled support and plenty of opportunity for you to grow and develop, which are actively encouraged.
This is a hybrid role – minimum 2 days per week in our Bristol office (5 minutes’ walk from Bristol Temple Meads station). The role is ideally full-time, but we can also consider part-time options (min. 4 days a week, or the equivalent hours).
About you:
We are keen to hear from you if you are a highly motivated legal professional with previous experience dealing with Landlord & Tenant Disputes and Claims and a genuine passion for going the extra mile to ensure excellent customer outcomes.
Other key requirements:
- Excellent working knowledge of Landlord & Tenant Law and procedures.
- Exceptional communication skills at all levels, both written and verbal.
- Experience of, or a strong desire to assist in business development.
- Ability to work under pressure and deliver against deadlines, KPI’s and SLA’s.
- Proactive approach to managing your own caseload to a high standard.
- Clear and demonstrable understanding of the SRA Code of Conduct.
- Ability to work highly collaboratively, with exceptional client care skills.
- Negotiation skills, analytical and proactive approach to problem solving.
Whilst extremely rewarding, due to the nature of our customers’ concerns this role can occasionally be quite sensitive and challenging, and you should therefore be resilient and motivated to provide a high-quality performance, in a very busy, fast paced environment.
Additional information:
As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. Only a 5-minute walk from Bristol Temple Meads train station we have newly refurbished, modern city centre offices. Our staff are at the heart of everything we do, and we encourage our people to work flexibly and achieve a work-life balance that works for them.
You’ll work a hybrid model (after your initial training period is complete) and we can offer you generous remuneration and an attractive benefits package that includes:
- 26 days holiday, with the option to buy up to a further 5 days
- Company Pension Scheme with the option to increase contributions
- Group Income Protection and Group Legal Protection for all employees
- European Motor Assistance
- Home Emergency Assistance
- Inclusion in our Health Cash Plan
- Access to our Employee Discounts Hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
- Option to join our Sports & Social Club, who organise discounted events such as theatre visits and shopping trips
If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Legal
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Industries
Insurance and Legal Services
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Associate - Landlord & Tenant Disputes employer: ARAG Legal Services UK
Contact Detail:
ARAG Legal Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate - Landlord & Tenant Disputes
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those who have experience with Landlord & Tenant disputes. A friendly chat can lead to valuable insights or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your negotiation skills. Since this role involves resolving disputes, being able to demonstrate your approach to negotiations will set you apart from other candidates.
✨Tip Number 3
Showcase your client care skills during interviews. Be ready to share examples of how you've gone the extra mile for clients in past roles. This will highlight your commitment to delivering excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Associate - Landlord & Tenant Disputes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Associate role. Highlight your experience with Landlord & Tenant disputes and show us how you can bring value to our team at ARAG.
Show Off Your Communication Skills: Since exceptional communication is key, use clear and concise language in your application. We want to see your ability to articulate your thoughts effectively, both in writing and verbally.
Demonstrate Your Problem-Solving Skills: In your application, share examples of how you've tackled challenges in previous roles. We love seeing a proactive approach to problem-solving, especially in a fast-paced environment like ours.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with ARAG.
How to prepare for a job interview at ARAG Legal Services UK
✨Know Your Landlord & Tenant Law
Brush up on your knowledge of Landlord & Tenant law before the interview. Be prepared to discuss recent cases or changes in legislation that could impact your role. This shows your passion and commitment to the field.
✨Demonstrate Your Negotiation Skills
Since negotiation is key in this role, think of examples from your past experiences where you successfully negotiated outcomes. Be ready to explain your approach and how it led to a positive resolution for all parties involved.
✨Showcase Your Client Care Skills
ARAG values exceptional client care, so prepare to share specific instances where you went above and beyond for a client. Highlight your proactive approach to problem-solving and how you ensure customer satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities within ARAG. This not only shows your interest but also helps you assess if it's the right fit for you.
