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For Companies At a Glance
- Tasks: Manage insurer accounts, handle premium settlements, and resolve queries efficiently.
- Company: Join Orvia Underwriting, a leading pan-European MGA focused on collaboration and expertise.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Great opportunities for growth and shaping the future of underwriting.
- Why this job: Be part of a dynamic team that values innovation and strong relationships in the insurance industry.
- Qualifications: Previous IBA experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Overview
The role has responsibility for the management of a portfolio of Orvia Underwriting Ltd Bureau and Non-Bureau Insurer accounts reporting to the IBA Manager.
Purpose
The primary purpose of the role is the settlement and collection of Ardonagh Specialty premiums and return premiums to/from both Bureau and Non-Bureau insurance markets. This includes responsibility for arranging appropriate payments to Non-Bureau insurers, account reconciliation, identification and completion of potential offsets, cash allocation, and resolution of queries. The role is also responsible for working with the Business Units to resolve queries preventing the release of collected Bureau premiums and the allocation of signings that do not auto match.
Key Role Accountabilities
- Perform reconciliations of Non-Bureau insurers statements received.
- Follow up on actions and queries as required from the reconciliation.
- Arrange payment of payable balances to the Non-Bureau insurers and produce suitable documentation to provide to the insurers to enable reconciliation.
- Ensure any premium subject to a PPW/PPC is settled in accordance with the payment terms.
- Collect return premiums from Non-Bureau insurers promptly and within agreed procedures and timeframes.
- Identify and action suitable offsets on the Non-Bureau Insurer ledgers to ensure debtor balances are collected promptly.
- Settle balances to Bureau insurers in accordance with department procedures and raise queries with the appropriate Business Unit in relation to any collected premium or treaty balance that cannot be released.
- Liaise with insurers, the IBA Client Team and Business Unit to resolve queries on the insurer statements.
- Handle Notice of Cancellations to conclusion including liaising with the relevant departments.
- Contact insurers using various written and verbal mechanisms to obtain the necessary information to resolve queries.
- Keep suitable records of all communications sent including the updating of the applicable PAS query notes.
- Build and manage relationships with key internal and external stakeholders to ensure the success of the project.
- Ensure compliance with appropriate group policies and procedures.
- Ensure successful completion of training and assessment exercises as assigned from the Compliance and Training Departments.
Qualifications & Experience
Previous IBA experience is required together with experience of handling Bureau IBA and Reinsurance accounts. Global XB & Websure system knowledge preferable but not essential.
Person Specification
- Able to influence various stakeholders both internally and externally.
- IBA experience including Bureau.
- MS Office skills.
- Good communication skills – written and verbal.
- Organised.
- Presentable.
- Determined and resilient.
Orvia Underwriting is a pan-European MGA built on connection and capability—delivering precise, insight-driven underwriting and exceptional service for brokers and insurer partners.
At Orvia Underwriting, we believe in connection through expertise. Our pan-European platform brings together the strongest underwriting talent in the industry. Orvia is a home for specialists who want to push boundaries, learn from one another, and consistently deliver market-leading results. We connect brokers and insurance capacity through deep underwriting expertise and a culture defined by collaboration and trust. Our success is built on strong relationships and a shared commitment to delivering the right outcomes for our partners. Service is our competitive edge. Fast, reliable and responsive, we are built around the needs of brokers. Powered by deep capacity partnerships, our underwriting combines speed, precision and consistency, strengthening confidence at every interaction.
Destination for exceptional talent. We attract and develop top underwriting professionals, investing in our people to create opportunities to grow, lead and shape the future of underwriting at Orvia.
IBA Account Handler (Insurer) employer: Arachas Corporate Brokers Ltd
Contact Detail:
Arachas Corporate Brokers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IBA Account Handler (Insurer)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what Orvia Underwriting stands for and how you can contribute to their mission. Tailor your responses to show how your skills align with their values and needs.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your IBA experience and how it relates to the role of an Account Handler. The more you practice, the more natural it will feel!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Orvia team. So, get that application in and let’s make it happen!
We think you need these skills to ace IBA Account Handler (Insurer)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the IBA Account Handler role. Highlight your previous IBA experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since good communication is key in this role, don’t forget to showcase your written and verbal skills in your application. Use clear and concise language, and make sure to proofread for any typos or errors. We appreciate attention to detail!
Demonstrate Your Organisational Skills: This role requires a lot of organisation, so give us examples of how you've managed multiple tasks or projects in the past. Whether it’s through your work experience or studies, show us you can keep everything on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Arachas Corporate Brokers Ltd
✨Know Your Numbers
Make sure you brush up on your IBA experience and be ready to discuss specific examples of how you've managed accounts, reconciled statements, and handled queries. Being able to talk numbers and processes will show that you understand the role inside out.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare to give examples of how you've effectively communicated with both internal teams and external insurers to resolve issues in the past.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you keep track of multiple accounts and ensure timely payments. Share any tools or methods you use to stay organised, as this will highlight your ability to manage the responsibilities of the role efficiently.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Show enthusiasm for the company’s values around collaboration and trust, and express how you can contribute to fostering strong relationships with both colleagues and clients.