Technical Field Service Engineer in Rugby

As a Technical Field Service Engineer, you will play a critical role in supporting our customers by installing, maintaining, troubleshooting, and performing warranty work on Nuclear Power generation rotating equipment, primarily Steam Turbines. This position requires technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams, dial and laser alignment, and thermal growth equipment. You will implement and execute the work under safety, quality and environmental policies, behaving as an example for others and providing full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedure. This role involves significant travel and provides the opportunity to work on cutting-edge technology at customer sites worldwide.

Key Responsibilities:

• Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation.
• Respond to requests for emergency repairs and services to troublesome equipment.
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites.
• Troubleshoot control operations and maintenance problems in the steam technologies.
• Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis.
• Coach, mentor and train other Field Engineers and team members as required, to impart and perpetuate field engineering and/or product knowledge.
• Capture & review technical data coming from other working parties such as NDT, machine shops reports etc.
• Sign off on all changes implemented.
• Drive customer satisfaction through commitment to quality reporting of any technical deviations and non-conformances.
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within Arabelle Solutions safety standards.
• Knowledge to troubleshoot and provide routine maintenance checkout for a wide range of equipment vintage.
• Prepare timely and accurate technical reports for customer records and a reference for future outages.
• Ensure all parts needed for the job are shipped to the site and checked before outage commencement.
• Ensure required replacement parts are identified and relayed to the CSL/CFM in a timely manner.
• Perform walk-downs during installation to ensure that the customers contractors are working properly.
• Perform aftermarket upgrades that need to be performed at the site level.
• Perform other duties as assigned.

Basic Qualifications and Experience:

• Technical/University degree in engineering or related field.
• Extensive experience in field services or power generation equipment maintenance.
• Proficiency in reading and interpreting electrical/mechanical flow and instrument diagrams, dial and laser alignment, and thermal growth equipment.
• Fluent in English language.
• Ability to travel extensively (not less than 70%) with no geographical restrictions.

Desired Characteristics:

• Knowledge and skill to oversee outage management.
• Previous training or experience with Alstom, Siemens, or other OEM equipment.
• Strong interpersonal, leadership, and communication skills with a proven ability to work independently.
• Solid organizational and project management skills.
• Environmental, Health and Safety mindset and compliance.
• Strong business acumen and ability to sell Arabelle Solutions products to the customer.