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For Companies At a Glance
- Tasks: Own order documents, ensure accuracy, and manage customer fulfilment.
- Company: Join Arabelle Solutions, a leader in electric power generation.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Be the key contact for customers and make a real impact.
- Qualifications: College education or equivalent experience in customer service.
- Other info: Dynamic team environment with a focus on strong communication.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Parts Coordinator – Customer Fulfilment Specialist role at Arabelle Solutions.
Roles and Responsibilities
- Responsible for total ownership of Order documents with regard to accuracy, clarity, quality, and timelines.
- Must strive to meet all Customer request dates, reduce processing cycles and keep backlog of orders to a minimum and support forecasting, billing and collection activities.
- Provide factory/sourcing commitments with regard to short cycle demands and documentation to Customers and Arabelle representatives as appropriate.
- Understand all Customer Special Requirements, communicate to and follow up with those responsible for all accurate and complete fulfilment.
- Manage and administer all fulfilment related exporting activities including documents creation, shipment tracking, and sales recognition and all necessary document archiving function.
- You will use SAP/ERP system to create offers and orders.
- Key contact for customer inquiries and customer complaint (issue) resolution process.
- Work with operations to understand and communicate commitments and status to customers.
- Resolving issues using established procedures.
- Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
- Collaborates with others to solve issues.
- For customer‑facing roles, develops strong customer relationships and serves as the interface between customer and Arabelle.
- Exchanges technical information, asks questions and checks for understanding.
Required Qualifications
- College Education or equivalent demonstrable experience within a similar role.
- At least 2 years work experience in a Customer Services/Focused role.
- Excellent communication skills, self‑motivated, and ability to handle multiple priorities.
- Ability to perform in a team environment.
- Self‑starter, capable of working with minimum supervision.
- Proficiency and experience working in SAP/ERP.
- Proficiency in Microsoft Office applications.
Desired Characteristics
- Strong oral and written communication skills.
- Ability to document, plan, and execute programs.
- Strong organisation skills with high attention to detail.
- Strong customer service mind‑set.
Seniority level: Entry level
Employment type: Full‑time
Job function: Electric Power Generation
Parts Coordinator- Customer Fulfilment Specialist employer: Arabelle Solutions
Contact Detail:
Arabelle Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Coordinator- Customer Fulfilment Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your communication skills! Whether it's answering common interview questions or discussing your experience, being clear and confident is key. We recommend doing mock interviews with friends or using online resources.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Parts Coordinator- Customer Fulfilment Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Parts Coordinator role. Highlight your experience in customer service and any relevant skills, especially with SAP/ERP systems. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role involves a lot of communication, don’t forget to showcase your strong oral and written communication skills. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Highlight Your Organisational Skills: We love candidates who can juggle multiple priorities! Make sure to mention any experiences where you’ve successfully managed tasks or projects. This will show us that you have the strong organisational skills we’re looking for.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Arabelle Solutions
✨Know Your Stuff
Make sure you understand the role of a Parts Coordinator and what it entails. Familiarise yourself with order management, customer fulfilment processes, and the SAP/ERP system. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, be prepared to demonstrate your communication skills. Think of examples where you've successfully resolved customer issues or built strong relationships. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Be Detail-Oriented
Highlight your attention to detail, especially when discussing how you manage order documents and fulfilment processes. You might want to share specific instances where your meticulousness made a difference in your previous roles. This will resonate well with the hiring team at Arabelle Solutions.
✨Prepare Questions
Have a few thoughtful questions ready for your interviewers. Ask about their expectations for the role, how they measure success, or what challenges the team is currently facing. This shows that you're proactive and genuinely interested in contributing to their success.
