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- Tasks: Lead a team in managing billing and collections for private medical clients.
- Company: Join a successful company specialising in billing and collection within the private medical sector.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Make a real impact by improving client relationships and reducing debt levels.
- Qualifications: Experience in collections or debt recovery, preferably in the medical sector.
- Other info: Opportunity to lead a dynamic team and enhance your leadership skills.
The predicted salary is between 36000 - 60000 £ per year.
Established, successful Company, specialists in Billing and Collection in the Private Medical Sector (Private Hospitals, Private Consultants / Doctors). Leading a team of up to 5 Billing & Collection Specialists, the role will suit an experienced Team Leader / Manager / Supervisor, likely to have gained experience within Collections / Debt Recovery / Medical Sector. Your team are responsible for the end to end process of raising client invoices in a timely and accurate manner, handling any client or patient query, and the prompt collection of all fees due.
Team Leader Responsibilities include:
- Lead regular client meetings to gain feedback on service levels, pinpoint any areas which require improvement and work with the team, track progress and achieve desired outcome.
- Work in conjunction with the management and sales team to ensure the seamless onboarding of new clients in addition to fostering healthy relationships with new and existing clients.
- Manage and analyse client debt levels, devising projects with the view to reduce targeted aged debt and report any significant problems areas to the senior management team.
- Ensure all client invoicing is completed in a timely and accurate fashion to minimise aged debtors and disputes.
- Handle any escalated patient or client disputes and resolve quickly and effectively to ensure a continued, high quality service.
Collections Manager employer: AR Hine Associates
Contact Detail:
AR Hine Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Manager
✨Tip Number 1
Familiarise yourself with the private medical sector, especially billing and collections processes. Understanding the nuances of this industry will help you speak confidently about your experience and how it aligns with our needs.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific challenges you've faced and how you motivated your team to overcome them.
✨Tip Number 3
Research common client concerns in the medical billing process and think about how you would address these issues. This will show us that you're proactive and ready to handle escalated disputes effectively.
✨Tip Number 4
Network with professionals in the medical billing field. Engaging with others in the industry can provide insights into best practices and may even lead to referrals or recommendations for your application.
We think you need these skills to ace Collections Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in collections, debt recovery, and team leadership. Use specific examples that demonstrate your ability to manage a team and handle client relationships effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the medical sector and your understanding of billing and collection processes. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Leadership Skills: Emphasise your leadership skills and experience in managing teams. Provide examples of how you have successfully led a team to improve service levels or resolve disputes, as this is crucial for the role.
Showcase Problem-Solving Abilities: Include instances where you have effectively handled escalated disputes or improved client satisfaction. This will demonstrate your capability to manage challenges and maintain high-quality service.
How to prepare for a job interview at AR Hine Associates
✨Showcase Your Leadership Skills
As a Collections Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to motivate and guide others.
✨Understand the Medical Sector
Familiarise yourself with the nuances of billing and collections within the private medical sector. Be ready to discuss industry-specific challenges and how you would address them. This knowledge will show your potential employer that you're serious about the role.
✨Prepare for Client Relationship Questions
Since the role involves managing client relationships, expect questions about how you handle client feedback and disputes. Prepare examples of how you've successfully navigated difficult conversations and maintained strong client relationships in previous roles.
✨Demonstrate Analytical Skills
The job requires managing and analysing client debt levels. Be prepared to discuss your experience with data analysis and how you've used it to drive improvements in collections processes. Providing concrete examples will help illustrate your analytical capabilities.
