Account manager (POP/POS) in Leicester

An exciting opportunity has arisen for an experienced Account Manager to join a growing and dynamic company. This role is perfect for an individual with a strong background in client-facing account management, particularly from the POP (Point of Purchase) or print sectors. As the Account Manager, you will play a key role in delivering exceptional service, managing client projects from inception to completion, and ensuring seamless communication throughout the process.

Key Responsibilities:

• Provide exceptional customer service through clear communication and meticulous attention to detail.
• Manage and oversee client briefs, ensuring that all project requirements are fully understood and clearly communicated to the relevant internal teams.
• Handle multiple client briefs simultaneously, overseeing various stages including estimating, development, manufacturing, and dispatch.
• Keep clients informed of project progress at every stage, ensuring a high level of satisfaction and trust.
• Participate in the entire project lifecycle, from initial briefing to final delivery.
• Work closely with internal departments to ensure seamless execution and timely delivery of client projects.

Candidate Specification:

• Excellent Interpersonal Skills: Ability to build and maintain strong relationships with clients and internal teams.
• Time Management & Multi-Tasking: Ability to prioritize tasks effectively and manage multiple projects simultaneously.
• Reporting Skills: Proficient in creating and maintaining accurate reports for clients and internal stakeholders.
• Strong IT Skills: Proficiency in MS Office and other relevant software applications.
• Attention to Detail: High level of precision and attention to detail in all aspects of work.
• Strong Communication: Both written and verbal communication skills must be clear, concise, and professional.
• Target Driven: Motivated to meet and exceed targets while working independently and efficiently.
• Methodical & Organised: Able to maintain accurate records and follow structured processes.
• Numeracy Skills: Comfortable working with numbers and data as part of project management.

What We Are Looking For:

• A proactive, methodical individual who can handle the pressures of managing multiple client projects.
• A strong communicator who can liaise with both clients and internal teams to ensure the smooth progression of projects.
• Someone who thrives in a fast-paced environment and takes pride in delivering high-quality work with attention to detail.
• Previous experience in a similar client-facing role within a POP or print background would be highly beneficial.

This is a fantastic opportunity for someone looking to progress their career in client services and play an integral role in the success of client projects. If you're passionate about providing outstanding service and working in a collaborative environment, we would love to hear from you.