At a Glance
- Tasks: Lead a team, manage sales, and ensure top-notch customer service.
- Company: Join a family-owned retailer with nearly 100 years of heritage.
- Benefits: Enjoy a competitive salary and the chance to make a real impact.
- Why this job: Be part of a supportive culture focused on family values and exceptional service.
- Qualifications: Experience in retail management and a passion for customer service are essential.
- Other info: Opportunity to drive sales in a store with an annual turnover of £1.3m.
The predicted salary is between 18600 - 43400 £ per year.
VACANCY: Store Manager LOCATION: Stratford-Upon-Avon SALARY: £31000 Aqumen Recruitment is thrilled to present a remarkable role for a Store Manager at a prestigious store in Stratford-Upon-Avon. This is a chance to join a company with nearly a century of heritage, still proudly owned by its founding family. This independent retailer is renowned for its commitment to family values and exceptional customer service. As a Store Manager, you will lead a dedicated team of around fifteen, managing a store with an annual turnover of approximately £1.3m. This role offers the satisfaction of driving sales and profit through effective store management, ensuring high standards in all areas, and taking full responsibility for store security. Key responsibilities include: – Collaborating with the Operations Manager to review and achieve sales turnover budgets, and communicating these goals to your team. – Supporting branch staff and overseeing specific sales transactions. – Ensuring all staff are fully trained to maximise sales potential. – Managing overhead budgets and maintaining staff costs within budgeted plans. – Recruiting and inducting staff in line with company standards. – Delivering exceptional customer service in accordance with the Five Star Service Agreement. – Handling customer complaints professionally and ensuring after-sales service is utilised effe…
Store Manager employer: Aqumen Recruitment Careers
Contact Detail:
Aqumen Recruitment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with the company's heritage and values. Since this retailer has a rich history and is family-owned, showing your understanding of their commitment to family values during your interactions can set you apart.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples of how you've successfully managed teams in the past. Highlighting your experience in training staff and driving sales will resonate well with the hiring team.
✨Tip Number 3
Prepare to discuss your approach to customer service. Given the emphasis on exceptional customer service, be ready to share strategies you've implemented to enhance customer satisfaction and handle complaints effectively.
✨Tip Number 4
Research the local market in Stratford-Upon-Avon. Understanding the community and its shopping habits can help you tailor your management style and demonstrate your commitment to driving sales in that specific area.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Company Culture: Research the independent retailer's values and heritage. Highlight your alignment with their commitment to family values and exceptional customer service in your application.
Tailor Your CV: Customize your CV to emphasize your experience in retail management, team leadership, and achieving sales targets. Use specific examples that demonstrate your ability to drive sales and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the role. Mention how your skills and experiences make you the ideal candidate for managing a store with a significant turnover.
Highlight Customer Service Skills: In both your CV and cover letter, provide examples of how you've delivered exceptional customer service in previous roles. This is crucial for a Store Manager position, so make sure to illustrate your approach to handling customer complaints and ensuring satisfaction.
How to prepare for a job interview at Aqumen Recruitment Careers
✨Show Your Leadership Skills
As a Store Manager, you'll be leading a team of around fifteen. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experiences where you motivated staff or improved team performance.
✨Understand the Business Metrics
Familiarize yourself with key performance indicators relevant to retail management, such as sales turnover and budget management. Be ready to discuss how you have previously achieved sales targets and managed budgets effectively.
✨Emphasize Customer Service Excellence
This role places a strong emphasis on exceptional customer service. Prepare to share specific examples of how you've handled customer complaints and ensured high levels of customer satisfaction in your previous roles.
✨Discuss Training and Development
Training staff is a crucial part of this role. Be ready to talk about your approach to staff training and development, including how you ensure that your team is equipped to maximize sales potential and deliver outstanding service.