Job Title
Operations Analyst
Internal Job Level
Associate/Senior Associate (based on experience)
Type of Employment
Permanent
Location
London
Reports To
Head of Second Line Operations
Job Overview
The primary responsibilities of the Operations Analyst will be maintaining and running the Aquis and Aquis client exchange platforms.
Aquis is a growing business and this list of exchanges which the Exchange Operations Team supports may grow in the future.
The operations team currently work a weekly shift rota covering the hours 07:00-18:00. There may also be some evening and weekend work.
Responsibilities and Duties
- Responsible, along with other operations analysts, for the day-to-day management of the exchange platforms.
- Provide 1st line support to connected clients
- Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms
- Support the build out and configuring of new exchange platforms
- Take a lead role in technology client support, including platform delivery management, support and knowledge transfer
- Raise and deploy changes to support the day to day running of multiple exchange platforms
- Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified
- Be a subject matter expert of the exchange platforms offered from a technological perspective
- Take part in release review meetings prior to upgrades
- Actively raise and pursue improvements and changes that will benefit the team and the wider Aquis ecosystem
Experience
Essential- Degree level qualification (or equivalent) and/or 5 years of experience
- Extensive experience using Unix/Linux servers
- Ability to write advanced SQL queries and a strong understanding of relational databases
- Scripting experience e.g. bash/shell, python or similar
- Proficient with Microsoft Excel and other Microsoft Office products
- Experience with FIX Protocol
- Proven use of GIT or similar
- Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience
- Experience supporting production applications and demonstrated the ability to understand end-to-end systems and processes
- Experience of network support and troubleshooting
- Exposure to UK and EU equity markets
- Prior experience in a similar role
- Knowledge or experience of Grafana
- Previous experience of Binary Protocols
- Previous experience of the Atlassian suite of products
- TCP/UDP knowledge
Skills
- Effective communicator
- Attention to detail, numerate, self‑motivated
- Excellent team player and self‑starter
- Interest in financial markets and the requirements to operate effectively in a highly regulated environment
Equal Opportunities
Equal opportunities at Aquis Exchange. We are an equal‑opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
