Platform Operations Analyst - Financial Exchange (London)

Aquis maintains a presence in both the UK and EU (primarily Paris). Aquis operates a hybrid working environment with a mixture of office and working from home days. In London we currently operate a minimum of 3 days working in the office.

Reports To: Head of Second Line Operations

Job Overview

The primary responsibilities of the Operations Analyst will be maintaining and running the Aquis and Aquis client exchange platforms. Aquis is a growing business and this list of exchanges which the Exchange Operations Team supports may grow in the future. The operations team currently work a weekly shift rota covering the hours 07:00-18:00. There may also be some evening and weekend work.

Responsibilities and Duties

• Responsible, along with other operations analysts, for the day-to-day management of the exchange platforms.
• Provide 1st line support to connected clients.
• Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms.
• Support the build out and configuring of new exchange platforms.
• Take a lead role in technology client support, including platform delivery management, support and knowledge transfer.
• Raise and deploy changes to support the day to day running of multiple exchange platforms.
• Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified.
• Be a subject matter expert of the exchange platforms offered from a technological perspective.
• Take part in release review meetings prior to upgrades.
• Actively raise and pursue improvements and changes that will benefit the team and the wider Aquis ecosystem.

Experience

• Degree level qualification (or equivalent) and/or 5 years of experience.
• Extensive experience using Unix/Linux servers.
• Ability to write advanced SQL queries and a strong understanding of relational databases.
• Scripting experience e.g. bash/shell, python or similar.
• Proficient with Microsoft Excel and other Microsoft Office products.
• Experience with FIX Protocol.
• Proven use of GIT or similar.
• Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience.
• Experience supporting production applications and demonstrated the ability to understand end-to-end systems and processes.
• Experience of network support and troubleshooting.
• Exposure to UK and EU equity markets.

Desired

• Prior experience in a similar role.
• Knowledge or experience of Grafana.
• Previous experience of Binary Protocols.
• Previous experience of the Atlassian suite of products.
• TCP/UDP knowledge.

Skills

• Effective communicator.
• Attention to detail, numerate, self-motivated.
• Excellent team player and self-starter.
• Interest in financial markets and the requirements to operate effectively in a highly regulated environment.

About Aquis Exchange

Aquis Exchange (“Aquis”) is Europe’s challenger exchange, creating better markets for a modern economy. Aquis has market-leading technology and innovative rules for trading, and offers primary listings and secondary trading of equities, along with global licensing of proprietary technology.

Aquis consists of four divisions:

• Aquis Markets operates lit and dark order books, covering 16 European markets.
• Aquis Technologies is the software and technology division of Aquis.
• Aquis Stock Exchange(“AQSE”) is a stock market providing primary and secondary markets for equity securities.
• Aquis Data generates revenue from the sale of data derived from Aquis Markets and Aquis Stock Exchange to non-Member market participants.

Aquis is authorised and regulated by the UK Financial Conduct Authority and France's Autorité de contrôle prudentiel et de résolution and L’Autorité des marchés financiers to operate Multilateral Trading Facility businesses in the UK & Switzerland markets and in EU27 markets, respectively.

Aquis is part of SIX: the provider and operator of stable and efficient infrastructure for the Swiss and Spanish financial centres.

Our Culture

At Aquis, we’re proud of our culture - one built on trust, collaboration, and accountability. We work fast, support one another, and share responsibility for both our successes and our lessons learned.

Our values guide how we work every day:

• Win as One – We collaborate, share knowledge, and celebrate collective success.
• Disrupt Positively – We challenge the status quo and look for smarter, better ways to do things.
• Find Joy – We take pride in our work and enjoy what we do, even when it’s challenging.
• Act with Honour – We do the right thing, with integrity and respect for others.

You’ll join a supportive, ambitious, and diverse team where ideas are encouraged and innovation is part of our DNA. We recruit talented people from all walks of life and empower them to make an impact. If our values resonate with you, Aquis could be the ideal place to grow your career.

The statements included in this job description are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Equal opportunities at Aquis Exchange. We are an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.