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For Companies At a Glance
- Tasks: Maintain, repair, and install door entry and warden call systems across various client sites.
- Company: Join a dynamic team in a field-based engineering role with diverse clients.
- Benefits: Competitive salary, training opportunities, and a chance to work independently.
- Other info: Enjoy a varied work environment with opportunities for professional growth.
- Why this job: Make a real difference in safety and security while developing your technical skills.
- Qualifications: 3-5 years experience with access control systems and strong problem-solving skills.
The predicted salary is between 36000 - 60000 £ per year.
The information in this hiring profile outlines the general nature and level of work performed. THIS IS NOT A JOB ADVERT.
Summary of Primary Job Responsibilities
- Maintain, repair, install, and commission door entry, access control, and warden call systems across a diverse client portfolio.
- Ensure safety, compliance, and high-quality service delivery while providing exceptional customer service and accurate documentation.
- Other duties as assigned.
Typical Qualifications
- Education: No specific requirement; Technical qualifications desirable (e.g., NVQ Level 3, 18th Edition).
- Experience: 3–5 years hands-on experience with door entry, access control, or warden/nurse call systems; Experience with at least two system types required.
- Skills: Strong diagnostic and fault-finding abilities; Installation and commissioning skills; Ability to interpret technical drawings and schematics; Proficiency with configuration software; Understanding of IP-based systems and networking.
- Knowledge / Abilities: Knowledge of wiring regulations and safety standards; Ability to integrate CCTV, fire alarms, and BMS; Strong customer service and communication skills; Able to work independently across multiple sites; Effective time management and prioritisation.
- Special Certifications: CSCS card; Health & Safety training; Asbestos Awareness; Manual Handling; Manufacturer training (Paxton, Tynetec, Tunstall, Comelit); First Aid (desirable).
Travel Requirements
- Regular travel to client sites across healthcare, housing, commercial, and residential sectors.
- Participation in on-call rota required.
Essential Functions
- System Maintenance & Repair: Maintain and repair door entry, access control, and warden call systems. Service intercoms, proximity readers, biometric access, magnetic locks, electric strikes, and nurse call components. Deliver reactive and planned maintenance. (40%)
- Technical Problem-Solving: Diagnose faults, perform firmware updates, resets, configurations, battery replacements, and multi-component fault finding. Upgrade and optimise systems. (20%)
- Installation & Commissioning: Install and commission new systems, conduct site surveys, design solutions, and verify system functionality. Ensure compliance with BS 7671 and client specifications. (20%)
- Client Service: Attend client sites, provide end-user training, maintain accurate service records, deliver excellent customer service, and participate in the on-call rota. (10%)
- Compliance & Quality: Ensure compliance with health and safety regulations, maintain documentation, uphold workmanship standards, and support continuous improvement. (10%)
Other Functions
- Maintain company vehicle, tools, and equipment. Support colleagues and share technical knowledge. (5%)
- Participate in training, manufacturer courses, and professional development. (5%)
Decision Making Authority
- Independent Decisions Expected: Diagnosing faults and selecting repair methods; Ensuring safe working practices; Managing daily workload and prioritisation; Identifying when systems require escalation.
- Recommendations Expected: System upgrades or improvements; Recommendations for replacement equipment; Process improvements; Client-specific technical enhancements.
Working Conditions
Field-based role across varied environments including residential buildings, healthcare facilities, commercial sites, and industrial premises. Work may involve heights, confined spaces, and outdoor conditions.
Quantitative Data
Supervisory responsibilities: None; Resources managed: Company vehicle, specialist tools, diagnostic equipment, and client-owned systems; Influence: Provides technical insight to clients, supports continuous improvement, and influences system design and upgrade decisions.
Door Entry and Warden Call Engineer employer: Aquilam Group
Contact Detail:
Aquilam Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Entry and Warden Call Engineer
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, or local meet-ups related to door entry and warden call systems. It's a great way to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, installations, and any troubleshooting you've done. This visual evidence can really impress hiring managers.
✨Tip Number 3
Don’t just apply – follow up! After submitting your application through our website, drop a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the interview by brushing up on technical knowledge and customer service scenarios. Be ready to discuss how you’ve tackled challenges in the past, especially with door entry and access control systems.
We think you need these skills to ace Door Entry and Warden Call Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with door entry and warden call systems. We want to see how your skills match the job description, so don’t be shy about showcasing your technical qualifications and hands-on experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Your Problem-Solving Skills: In your application, highlight specific examples of how you've diagnosed and solved technical issues in the past. We’re looking for strong diagnostic abilities, so share those success stories that demonstrate your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Aquilam Group
✨Know Your Systems
Make sure you brush up on the specific door entry, access control, and warden call systems mentioned in the job description. Familiarise yourself with at least two system types and be ready to discuss your hands-on experience with them.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed faults and performed repairs in the past. Think about specific instances where you had to troubleshoot complex issues and how you approached them.
✨Demonstrate Customer Service Savvy
Since client service is a big part of this role, be ready to talk about your approach to customer interactions. Share stories that highlight your communication skills and how you've provided exceptional service in previous roles.
✨Safety First!
Understand the health and safety regulations relevant to the role. Be prepared to discuss how you ensure compliance and maintain high standards of safety while working on-site, especially in varied environments.