At a Glance
- Tasks: Manage and secure IT systems, ensuring top performance and reliability.
- Company: Join Aquila ATMS, a leader in air traffic management innovation.
- Benefits: Enjoy generous leave, flexible benefits, and private medical insurance.
- Other info: Opportunities for growth in a diverse and inclusive workplace.
- Why this job: Be part of a team that shapes the future of aviation safety.
- Qualifications: Experience with Microsoft environments and strong problem-solving skills required.
The predicted salary is between 63000 - 77000 £ per year.
About Aquila ATMS
At Aquila Air Traffic Management Services (ATMS), we are dedicated to creating a workplace where innovation, collaboration, and excellence thrives. As a joint venture between NATS and Thales, we combine the expertise of leading air traffic control services and global systems integration to deliver cutting-edge solutions in air traffic management. Join us in shaping the future of air traffic management, and together, we will elevate aviation safety and efficiency worldwide!
The Role
We are looking for an experienced IT Systems Administrator to permanently join our team in Whiteley. This is an opportunity to take a leading role in the day-to-day operation of Aquila’s IT environment, helping to keep our systems secure, reliable and performing at their best. Working alongside the IT Infrastructure Team Lead, Security Engineer, IT & Data Technical Operations Manager, Business Systems colleagues and end users, you will support the technology that enables our people and services to succeed.
Your core responsibilities will include:
- Install, configure and maintain workstations, servers, virtual environments, networks, software and SaaS services.
- Administer Microsoft 365, Microsoft Entra ID, Azure and Intune, covering users, devices, licences, access, compliance, applications and security configuration.
- Strengthen operational resilience through effective backup, disaster recovery, monitoring, patching and cyber security controls.
- Act as a senior technical escalation point, resolving complex issues and providing clear guidance, training and documentation for users.
- Lead Aquila’s annual Cyber Essentials Plus readiness work and contribute to infrastructure projects, upgrades and continuous improvement.
This is a hands-on role where you’ll contribute to meaningful work and play a part in helping the organisation achieve its objectives.
About You
You are an accomplished IT infrastructure professional who enjoys combining deep technical knowledge with practical problem-solving. Comfortable working across hybrid Microsoft environments, you can move confidently between cloud services, on-premises infrastructure, identity, endpoint management, networks and security. You communicate clearly with technical and non-technical colleagues, organise competing priorities effectively and take ownership through to resolution.
To be successful in this role, you’ll bring:
- Significant experience administering and supporting enterprise IT systems, infrastructure, networks and software services.
- Strong knowledge of Active Directory, Windows Server, Microsoft 365, Microsoft Entra ID, Azure, Intune, Exchange, SharePoint and PowerShell.
- Experience diagnosing complex technical issues, assessing risk and implementing practical fixes or improvements.
- The ability to manage concurrent workstreams, collaborate across teams and produce accurate technical documentation.
- A proactive approach to learning new technologies, improving services and supporting users with patience and clarity.
You also:
- Promote Aquila’s Just Culture, reporting incidents, safety non-compliance, or potential issues in an appropriate and timely manner.
- Consistently demonstrate behaviours aligned with Aquila’s core values and leadership behaviours in all actions and decisions.
What We're Looking For
Essential Criteria
- Strong administration capability across Active Directory, Windows Server, Microsoft 365, Microsoft Entra ID, Azure fundamentals, Intune, Exchange, virtualisation, IP networking, backup and PowerShell.
- Good understanding of Group Policy, endpoint management, LANs, VPNs, routing, DHCP, DNS and the practical application of cyber security principles.
- Significant experience supporting enterprise infrastructure and services, resolving complex technical issues and delivering multiple priorities effectively.
- Demonstrable ability to maintain resilient services through monitoring, patching, backup, disaster recovery, security controls and accurate operational documentation.
- One or more of: Microsoft Certified Azure Administrator Associate, Microsoft Certified Windows Server Hybrid Administrator Associate, or equivalent practical experience.
Desirable Criteria
- Relevant certification such as Microsoft Cybersecurity Architect, Identity and Access Administrator, Endpoint Administrator, Microsoft 365 Administrator Expert, ITIL Foundation, Security+ or a Linux administration qualification.
- Experience with technologies such as HP or Dell hardware, Android, iOS, Juniper switches, Palo Alto firewalls, Datto RMM, HALO ITSM, telephony or remote monitoring tools.
- Experience providing user training, creating knowledge content, using workflow automation and applying effective AI prompt engineering.
- Membership of a relevant professional body, such as BCS.
If you do not meet every requirement but believe your experience is relevant, we would still like to hear from you. The role is based in Whiteley, with some travel in line with business needs and occasional on-call support when required. Security clearance is required.
Benefits
Core Benefits
- 201 hours (approx. 27 days) annual leave + 1 Company Day to be used at Christmas (Excluding Bank Holidays) - Prorated for part-time contracts
- Time off to volunteer (up to 3 days per annum)
- Company Pension Plan (Aquila contribution = employee contribution + 1%, up to 7%)
- Life Assurance (2x basic salary or up to 8x if in the pension scheme)
- Income Protection
- Employee Assistance Programme with 24/7 support and counselling
- Company paid Private Medical Insurance (Couple cover)
- Variable Compensation Plan (discretionary bonus)
Flexible Benefits
Through Aquila’s flexible benefits platform, you can tailor your package, including:
- Healthcare Cash Plan options
- Additional PMI cover
- Buy or sell annual leave
- Cycle to Work scheme
- Discounts at high street retailers
Family, Wellbeing & Lifestyle
- Enhanced Maternity pay
- Enhanced Paternity leave & pay
- Enhanced Occupational Sick pay
- Mental Health First Aiders
- Recognition through Altair Award
- Employee referral bonus
Security Clearance Statement
Due to the nature of the work that we do, many of our roles are subject to security restrictions. This role requires you to be a UK National and achieve Security Clearance (SC) without any caveats. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. If approved by the MOD, a dual national from a Non-ITAR country may be considered.
Equal Opportunities, Diversity, Equity and Inclusion
Aquila ATMS is an equal opportunities employer committed to creating a diverse and inclusive workplace. Applications are welcomed from suitably qualified candidates from all backgrounds. Employment decisions are made fairly and without discrimination on the basis of age, disability, sex, sexual orientation, gender reassignment, pregnancy and maternity, race, religion or belief, marriage or civil partnership, or any other characteristic protected by law.
IT Systems Administrator employer: Aquila Air Traffic Management Services Limited
At Aquila ATMS, we pride ourselves on fostering a collaborative and innovative work environment where every team member plays a vital role in enhancing the UK's Military Air Traffic Management capabilities. With a strong commitment to employee growth, we offer extensive benefits including generous annual leave, flexible working arrangements, and opportunities for professional development, all while contributing to meaningful national projects that ensure aviation safety and efficiency. Join us in a culture that values diversity, well-being, and a shared mission to shape the future of air traffic management.
Contact Details:
Aquila Air Traffic Management Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Administrator
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Aquila Air Traffic Management Services Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges Aquila Air Traffic Management Services Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to Aquila Air Traffic Management Services Limited
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We think you need these skills to ace IT Systems Administrator
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Aquila Air Traffic Management Services Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Aquila Air Traffic Management Services Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Aquila Air Traffic Management Services Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
