The Automation Engineer designs, builds, tests, deploys and continuously improves secure, scalable and supportable automation solutions within the Process Engineering & Intelligent Automation team.
- Working as part of a multidisciplinary delivery squad, the role translates approved business processes, user stories, solution designs and non-functional requirements into production-ready automations using Microsoft Power Platform, Power Automate Desktop (Unattended), Copilot Studio and associated integration capabilities.
- The Automation Engineer contributes throughout the end-to-end automation lifecycle, from technical discovery and feasibility assessment through sprint delivery, testing, release, Early Life Support and live-service improvement.
- The role ensures that solutions comply with architectural patterns, security controls, engineering standards and operational acceptance criteria, while delivering measurable business process, customer and financial outcomes.
Accountabilities Estimated
- Technical Discovery, Solution Design, Build & Testing
- Participate in technical discovery and feasibility assessments, providing engineering estimates, delivery assumptions, integration considerations and technical risks.
- Work with business stakeholders and Process Engineers to translate approved process designs, user stories, acceptance criteria and non-functional requirementsinto secure, supportable automation solutions.
- Develop automation solutions using Power Automate cloud flows, Power Automate
- Desktop, Power Apps, Copilot Studio, Dataverse, APIs and approved integration patterns.
- Configure exception handling, retry logic, logging, alerting, environment variables, connection references and secure credential handling.
- Develop and execute unit, functional, integration, regression and non-functional tests, maintaining evidence against acceptance criteria.
- Participate in sprint planning, daily stand‑ups, demonstrations, retrospectives and backlog refinement.
- Maintain solution designs and engineering documentation as the solution evolves.
- Identify and use reusable components, APIs, templates and common engineering patterns
Technical Discovery, Solution Design, Build & Testing 45%
- Engineering Quality, Documentation & Assurance
- Produce technical and support documentation, including solution diagrams, test scripts, runbooks
- Follow ALM practices using Azure DevOps for deployment and version control.
- Apply secure development practices and ensure solutions meet auditability, resilience, and compliance requirements.
- Conduct peer reviews and support continuous code/configuration review throughout each sprint.
Engineering Quality, Documentation & Assurance – 25%
Job Description
- Ensure solutions meet Definition of Ready, Definition of Done, Design Authority, security, privacy, auditability and operational acceptance requirements.
- Record known business and technical exceptions and confirm agreed remediation or fix‑forward actions
- Ensure reusable components and assets are documented and added to the approved asset library
- Identify and record technical debt arising from delivery decisions.
- Collaboration with Platform, Process & Architecture Team members
- Work alongside the Platform Engineer to ensure environments, connectors, and platform capabilities support reliable delivery.
- Engage with our Automation Architect during design reviews or when solutions require architectural guidance.
- Collaborate with our Process Architect and Process Engineers to ensure processes are well‑understood, standardised, and ready for automation.
- Support the Senior Automation Engineer with solution quality reviews, component reuse, and delivery consistency.
- Work with Scrum Masters to estimate user stories, maintain delivery visibility and resolve impediments.
- Work with Support Engineers to agree support requirements, monitoring, operational documentation and handover criteria.
- Engage business process owners and SMEs through demonstrations, testing, UAT and operational‑readiness activities
Collaboration with Platform, Process & Architecture Team members – 20%
- Support, Troubleshooting & Continuous Improvement
- Support controlled deployment to test, pre‑production and production environments.
- Conduct post‑deployment smoke testing and support cutover activities.
- Complete the engineering elements of the production handover pack and verify operational monitoring. Investigate and resolve defects, workflow failures, integration issues, and performance bottlenecks.
- Contribute to continuous improvement by identifying reusable components, automation candidates, standard patterns, and optimised delivery methods.
- Participate in early life support and transition to operations.
- Support live automations as an L3 engineering resolver, working with support and platform teams
Support, Troubleshooting & Continuous Improvement – 10%
- Strong engineering capability across Power Automate cloud flows, Power Automate Desktop, Power Apps, Dataverse and Copilot Studio
- Ability to design and build robust workflows, low‑code automations, API integrations
- Understanding of environment strategies, managed solutions, connection references, environment variables, DLP, RBAC and secure credential management.
- Strong problem‑solving and logical thinking applied to process automation challenges.
- High attention to detail, strong documentation discipline, and willingness to follow structured delivery frameworks.
- Experience with Azure DevOps, CI/CD pipelines and structured release management.
- Ability to design robust exception handling, telemetry, logging, alerting, retry and recovery mechanisms.
- Strong testing capability across unit, functional, integration, regression and non-functional testing.
- Ability to diagnose defects, identify root causes and implement resilient fixes rather than short‑term workarounds.
- Strong documentation discipline, including solution designs, test evidence, release notes, runbooks and operational handbooks.
- Ability to work effectively within Agile multidisciplinary squads and communicate technical matters clearly to business stakeholders
- Commitment to component reuse, coding standards, peer review and continuous engineering improvement.
Knowledge Qualifications
Technical
- Hands‑on experience with Power Platform (Power Platform) and Co‑Pilot Studio
- Awareness or some working knowledge of Foundry, or other ML tooling such as Azure ML
- Awareness of enterprise systems such as Workday, ServiceNow, SAP Risk & Compliance
- Understanding of GDPR, information security, and compliance requirements in regulated environments.
- Awareness of platform security practices including identity management, DLP, RBAC, and secure data access.
Essential
- Experience in automation development using Power Automate and CoPilot Studio
- Strong analytical and digital problem‑solving ability.
Desirable
- Microsoft certifications: PL‑500, PL‑200, PL‑400, AB‑620 relevant Azure or AI credentials for roles expected to contribute to Copilot or AI‑enabled solutions
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Automation Engineer [AQ-21158] in Worthing employer: Aquent
As a leading multinational technology company, we pride ourselves on fostering a dynamic and inclusive work culture that values collaboration and innovation. Our London-based team enjoys the flexibility of a hybrid working model, competitive pay, and ample opportunities for professional growth, making it an ideal environment for those looking to make a meaningful impact in the tech industry.
