At a Glance
- Tasks: Conduct UX research to enhance merchant and consumer experiences in retail.
- Company: Join a forward-thinking tech company focused on innovative commerce solutions.
- Benefits: Flexible work environment, competitive pay, and opportunities for professional growth.
- Other info: Collaborate with global teams and leverage AI tools in your research.
- Why this job: Shape the future of retail by influencing product strategies with your research insights.
- Qualifications: Experience in UX research, usability testing, and strong communication skills.
The predicted salary is between 61385 - 75026 £ per year.
Overview We are seeking an experienced UX Researcher to join our Commerce organisation, working on innovative tools that help retail merchants manage and present their brand content to consumers.
This role will focus on merchant and consumer experiences , shaping how brands are represented in search and commerce platforms.
You will work closely with a cross-functional team spanning London, Zurich, and the US, collaborating with product managers, designers, and engineers to deliver research that drives meaningful product and service improvements.
This is an individual contributor role (no line management) with a strong emphasis on qualitative research , while also leveraging quantitative methods where appropriate.
Responsibilities Conduct end-to-end UX research for medium- to large-scale projects, with minimal oversight.
Plan, design, and deliver research using a range of qualitative methods (e. g., interviews, usability testing, contextual inquiry) and lightweight quantitative methods (e. g., surveys in Qualtrics).
Analyse and synthesise research findings into actionable insights that influence product direction.
Collaborate with cross-functional partners to ensure user needs are understood and integrated into product strategy.
Test and evaluate ideas, prototypes, and tools for both merchant and consumer audiences.
Contextualise findings within the wider business and product ecosystem, differentiating between findings and insights.
Present clear, impactful research communications to stakeholders, crafting compelling deliverables and presentations.
Leverage AI tools in the research process, identifying strengths and gaps in current capabilities.
Proactively manage priorities across projects to meet deadlines without compromising quality.
Skills quantitative skills a plus.
Experience with usability testing, user interviews, and lightweight surveying methodologies.
Skilled in research synthesis and storytelling, translating insights into business and product impact.
Proficiency with research tools and collaboration platforms (e. g., User Testing, dscout, Qualtrics, Google Workspace).
Big tech industry backgrounds are preferred.
Business-facing user environments as opposed to just consumer facing is preferred.
Ability to work effectively in B2B, commerce, retail, or brand experience contexts (advantageous but not essential).
Comfortable working across time zones with teams in multiple locations.
Strong communication skills with the ability to gain stakeholder alignment.
Familiarity with AI tooling in the research process (preferred).
Top Competencies Ability to execute thoughtfully.
Ability to execute independently.
Ability to deliver with impact in a timely fashion.
Additional Details Seniority level: Mid-Senior level Employment type: Temporary Job function: Information
Technology
Industries: Staffing and Recruiting EEO and Compliance Aquent is dedicated to improving inclusivity and is proudly an equal opportunities employer.
We encourage applications from under-represented groups and are committed to providing support to applicants with disabilities.
We aim to provide reasonable accommodation for any part of the employment process to those with a medical condition, disability or neurodivergence. #J-18808-Ljbffr
UX Researcher employer: Aquent
As a leading multinational technology company, we pride ourselves on fostering a dynamic and inclusive work culture that values collaboration and innovation. Our London-based team enjoys the flexibility of a hybrid working model, competitive pay, and ample opportunities for professional growth, making it an ideal environment for those looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land UX Researcher
✨Get Your Work Out There
As a temporary UX/UI designer, it’s crucial to have a solid portfolio that showcases your best projects. Share your designs on platforms like Behance or Dribbble, and don't shy away from seeking feedback in design communities. The more visible you are, the better your chances of snagging that next gig!
✨Join Design Meet-ups
Networking in the UX/UI design field can be a game changer. Attend local design meet-ups or workshops to connect with other designers and potential employers. These casual settings often lead to freelance or temporary job opportunities that are not advertised widely. Plus, it’s a great way to share ideas and get inspired!
✨Flexible Platforms for Temporary Roles
Use job platforms that focus on temporary roles, like Creative Circle or Similar. These sites often have listings specifically for short-term design projects, making it easier for you to find quick gigs. Make sure your profiles on these platforms are up to date and highlight your availability!
✨Slide into Direct Applications
When you see a company like Aquent is looking for a UX Researcher, don’t just rely on job boards. Check out their careers page and apply directly! Companies often prefer candidates who show initiative and genuine interest in their work, plus you might find opportunities that haven't been widely advertised yet.
We think you need these skills to ace UX Researcher
Some tips for your application 🫡
Show off your portfolio:Since you're diving into UX/UI design, make sure your portfolio is front and centre. We want to see your design process, not just the final products. Share case studies that explain your thought process, the problems you solved, and how you approached user research!
Tailor your CV for the design world:In UX/UI design, your CV should reflect your creative side! Highlight relevant design skills, software you’re proficient in (like Sketch or Figma), and any user experience methodologies you’ve employed. Keep it sleek and visually appealing—after all, we’re in design!
Emphasise your adaptability:Because this is a temporary role with Aquent, we want to see that you can hit the ground running. In your cover letter, mention examples of how you’ve adapted to tight deadlines or changing project scopes in the past. Showcase that flexibility and eagerness to learn!
Highlight collaboration experience:UX/UI design is all about teamwork. When you’re applying, mention any experiences where you’ve worked closely with developers, product managers, or other designers. Let Aquent know how you can effectively communicate and collaborate to create fantastic user experiences.
How to prepare for a job interview at Aquent
✨Show Off Your Portfolio
When interviewing for a temporary UX/UI design role at Aquent, your portfolio is your best friend. Bring along a digital copy and be ready to discuss your design process, the challenges you faced in your past projects, and how you solved them. This is a great opportunity to showcase your adaptability and how quickly you can deliver results.
✨Know Your Tools Inside Out
In the world of UX/UI design, familiarity with tools like Sketch, Figma, or Adobe XD is crucial. Make sure you can comfortably talk about projects you’ve completed with these tools and any unique features you’ve leveraged. The interviewer might throw in some technical questions about these tools, so be prepared!
✨Understand the Company’s Design Voice
For a temporary gig at Aquent, it's key to understand their brand and design ethos. Dive into their past projects or any current designs they may have on their website. Showing that you’re aligned with their visual style and user experience approach will help you stand out during the interview.
✨Flexibility is Key
As it’s a temporary position, highlight your ability to adapt and learn quickly. Discuss previous experiences where you’ve had to pivot your design approach or work under tight deadlines. Employers like Aquent will appreciate someone who can hit the ground running and be a quick study.
