At a Glance
- Tasks: Build and manage relationships with diverse partners in the digital travel industry.
- Company: Join a leading global platform dedicated to inclusivity and unique experiences.
- Benefits: Competitive pay of £19.49/hour, hybrid work model, and a dynamic team environment.
- Other info: 12-month contract with excellent growth opportunities in a vibrant industry.
- Why this job: Make a real impact on partner success and drive innovation in a thriving ecosystem.
- Qualifications: Experience in account management or partner support; strong communication skills required.
The predicted salary is between 19.49 - 19.49 £ per hour.
Client Location: Central London - Hybrid (2 days on-site)
Starting: July/August 2026
Pay Comments: PAYE (40hrs/week)
Minimum Pay (per hour): 19.49
Maximum Pay (per hour): 19.49
Hours: Full-time
Duration: 12 months
We are partnering with a leading global platform that connects millions of users, fostering unique experiences and expanding opportunities within the digital travel and hospitality industry. This innovative company is dedicated to creating a world where anyone can belong anywhere, and they are seeking passionate individuals to help drive their mission forward. Join a team that values creativity, collaboration, and a deep commitment to its partners.
Are you ready to make a tangible impact on the growth and success of a dynamic partner ecosystem? We are seeking a highly motivated individual to join our team, playing a crucial role in ensuring the health and expansion of our partner supply. In this exciting position, you will be instrumental in supporting our regional team, executing key projects, and providing essential partner support. You will directly contribute to optimising partner accounts, driving engagement, and implementing strategic initiatives that scale our reach and foster innovation. This role is perfect for someone who thrives on managing diverse priorities, building strong relationships, and collaborating across teams to achieve shared goals.
This is a 12-month, hybrid contract, offering up to £19.49 per hour – 40 hrs/week (PAYE). The shortlisted candidates will be contacted ASAP. Due to the high volume of applicants, we may be unable to reply to each applicant individually.
What You'll Do- Build, manage, and expand relationships with a diverse portfolio of partners, ranging from key accounts requiring white-glove support to a broad base of thousands of partners.
- Provide comprehensive support to key partners, addressing content updates, troubleshooting, and other critical needs to ensure their success on the platform.
- Assist Market Managers with the onboarding process for new partners, guiding them through setup and optimisation.
- Process necessary compliance documentation with partners, ensuring smooth and efficient integration.
- Respond promptly to partner inquiries, delivering timely and high-quality support to enhance their onboarding experience and overall satisfaction.
- Implement effective strategies to manage and optimise a vast and varied portfolio of partners within your region.
- Educate clients on significant product updates and gather feedback on product and public policy to relay to relevant internal stakeholders.
- Utilise data-driven insights to identify and pursue strategic growth opportunities, skillfully navigating operational complexities and efficiently allocating resources.
- Employ an entrepreneurial mindset to develop and implement unique engagement projects, fostering innovation within your assigned portfolio.
- Experience in account management or partner support. Candidates with backgrounds as personal assistants or in operations within the hospitality sector are also encouraged to apply.
- Strong time management and prioritisation skills, with a proven ability to effectively manage multiple accounts and projects simultaneously.
- Demonstrated experience in managing a book of business, consistently driving engagement and growth through proactive account management strategies.
- Highly goal-driven, possessing a strong bias for action and unwavering persistence in overcoming challenges.
- Excellent communication and presentation skills, capable of engaging effectively with partners via phone, email, and in-person interactions.
- Proficiency in CRM tools, particularly in managing leads and opportunities (Salesforce experience is a plus).
- Fluency in English.
- Experience in the hospitality or travel industry.
- Proficiency in additional languages is a strong advantage. Spanish preferred.
Our Client is an American company that operates a global community of Hosts and travellers. From inviting three guests to a San Fran home in 2007 to now welcoming more than 1 billion guests arriving in 100,000 cities around the world, this organisation is driven by the idea that anyone can belong anywhere. Aquent is dedicated to improving inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Market Coordinator [211343]
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Aquent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Aquent
Don't be shy about reaching out to Aquent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Market Coordinator [211343]
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Aquent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Aquent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
