Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide technical support and troubleshoot issues for partners and customers.
- Company: Join a dynamic tech team in London with a hybrid work model.
- Benefits: Gain valuable experience in a fast-paced environment with potential for growth.
- Other info: 5-6 month contract with opportunities to collaborate with diverse teams.
- Why this job: Make a real impact by solving technical challenges and supporting integrations.
- Qualifications: Fluent Japanese, strong troubleshooting skills, and web technology knowledge required.
The predicted salary is between 35000 - 45000 £ per year.
We are seeking a Japanese-speaking Technical Support / Partner Integration Specialist to join a customer-facing technology team. This role will suit someone with strong web technology knowledge, excellent stakeholder management skills, and the ability to troubleshoot technical issues in a collaborative environment.
Key Responsibilities
- Provide technical support and troubleshooting assistance to partners and customers.
- Read, understand, and analyse code to identify issues and recommend solutions.
- Support partner implementations and integrations across web-based platforms.
- Debug and resolve technical problems efficiently and effectively.
- Work closely with internal stakeholders, external partners, and customer teams.
- Communicate technical concepts clearly to both technical and non-technical audiences.
- Collaborate with development and product teams to escalate and resolve complex issues.
- Ensure a high standard of customer service and relationship management.
Required Skills & Experience
- Fluent Japanese language skills (spoken and written) are essential.
- Strong technical troubleshooting and debugging capabilities.
- Ability to read and understand code.
- Experience supporting partner or customer implementations.
- Strong stakeholder management and customer-facing experience.
- Good understanding of web technologies.
- Hands-on experience with: JavaScript, HTML, CSS.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a fast-paced, collaborative environment.
Preferred Experience
- Previous experience in technical support, solutions engineering, implementation support, or a similar customer-facing technical role.
- Experience working with APIs or web integrations would be advantageous.
- Familiarity with modern web application environments is beneficial.
Technical Support / Partner Integration Specialist - Japanese Speaking (209950) in London employer: Aquent
Contact Detail:
Aquent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support / Partner Integration Specialist - Japanese Speaking (209950) in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or using online platforms to get comfortable explaining your troubleshooting process and technical skills.
✨Tip Number 3
Showcase your skills! Create a portfolio or GitHub repository where you can display your coding projects or any relevant work. This gives potential employers a tangible way to see what you can do, especially in a technical role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Technical Support / Partner Integration Specialist - Japanese Speaking (209950) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills and experience relevant to the role. We want to see how your background in web technologies and troubleshooting shines through!
Show Off Your Language Skills: Since this role requires fluent Japanese, don’t forget to showcase your language proficiency. Include any relevant experiences where you’ve used your Japanese skills in a professional setting.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so explain why you’re a great fit for the Technical Support role without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Aquent
✨Brush Up on Your Technical Skills
Make sure you're comfortable with JavaScript, HTML, and CSS. Review common troubleshooting scenarios and be ready to discuss how you've resolved technical issues in the past. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Show Off Your Communication Skills
Since this role involves explaining technical concepts to both technical and non-technical audiences, practice articulating complex ideas in simple terms. You might even want to prepare a few examples of how you've successfully communicated with stakeholders in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to troubleshoot a specific technical problem or describe how you would support a partner integration. Think through some real-life examples where you’ve had to debug issues or manage stakeholder expectations, and be ready to share those stories.
✨Familiarise Yourself with the Company’s Tech Stack
Do some research on the technologies and platforms the company uses. Understanding their web-based systems and any APIs they might work with can give you an edge. It shows that you’re proactive and genuinely interested in the role.