At a Glance
- Tasks: Manage legal removal requests and collaborate with stakeholders to improve policies.
- Company: Join a leading tech company with a relaxed and diverse culture.
- Benefits: Competitive pay, hybrid work model, and opportunities for growth.
- Other info: Dynamic environment with networking opportunities and commitment to inclusivity.
- Why this job: Make a real impact on policy implementation and operational efficiency.
- Qualifications: Strong communication skills and experience in policy-related processes.
The predicted salary is between 30000 - 40000 £ per year.
Client Location: London - hybrid - 3 days onsite
Starting: ASAP
Pay Comments: PAYE
Maximum Pay (per hour): £38.46
Hours: 40-hour week
Duration: 9 months
Main Requirements:
- Process legal removal requests across products and platforms
- Manage stakeholder communications and support escalation requests
- Work closely with vendors to help build and improve processes and policies related to legal removal requests
Language Requirements:
- English required
- German is nice to have
Role Overview:
As a Policy Specialist, you will contribute to policy implementation and operational processes by supporting legal removal requests, managing escalations, and collaborating with internal stakeholders and external vendors. The role requires strong communication and stakeholder management skills, as well as the ability to work independently on policy-related issues with minimal guidance. You will help design, execute, and improve processes that promote trust, compliance, and operational efficiency across products and platforms.
Key Responsibilities:
- Review, process, and manage legal removal requests across multiple products
- Handle and support high-impact policy and stakeholder escalations with minimal guidance
- Partner with stakeholders and vendors to develop and improve workflows, policies, and operational processes related to legal removals
- Identify, analyse, and prioritise policy issues that may impact users or the business
- Support the implementation of global product policies while considering regional requirements and cultural context
- Collaborate cross-functionally to support policy launches, operational improvements, and trust and safety initiatives
- Participate in investigations and respond to external inquiries related to policy and legal requests
Required Skills & Experience:
- Experience working with regulatory or policy-related processes
- Strong communication and stakeholder management skills
- Ability to manage escalations and work in fast-paced environments
- Strong analytical and logical thinking skills
- Experience working with vendors and cross-functional teams
- Understanding of policy development and implementation processes
- Fluency in English; German language skills are a plus
- Experience in crisis management or handling sensitive requests is beneficial
*This role is open for a limited time. Next steps will be shared with shortlisted candidates ASAP. Due to the high volume of applicants, we may be unable to reply to each applicant individually. Thank you for taking the time to apply.
Client Description:
Our Client is a multinational technology company, specialising in Internet-related services and products; including online advertising technologies, search engine, cloud computing, software, and hardware. The atmosphere is relaxed with a diverse and innovative culture. Opportunities for growth and progression and networking with like-minded people across the business and beyond.
Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
Policy Specialist [210487] in London employer: Aquent
As a Policy Specialist at our multinational technology company in London, you will thrive in a relaxed and innovative culture that values diversity and inclusivity. With opportunities for professional growth and networking, you will play a crucial role in shaping policies that enhance trust and compliance across our products. Join us to make a meaningful impact while enjoying a supportive work environment that prioritises employee well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land Policy Specialist [210487] in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its policies. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your communication skills. As a Policy Specialist, you’ll need to manage stakeholders effectively. Role-play with a friend or use online resources to sharpen your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar names when we review candidates!
We think you need these skills to ace Policy Specialist [210487] in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with policy-related processes. We want to see how your skills align with the role of a Policy Specialist, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate your ability to convey complex ideas clearly. We love seeing examples of how you've managed stakeholder communications or handled escalations in the past.
Highlight Your Analytical Skills:As a Policy Specialist, you'll need to identify and analyse policy issues. Use your application to share specific instances where your analytical thinking made a difference. We’re keen to see how you approach problem-solving!
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at Aquent
✨Know Your Policies Inside Out
As a Policy Specialist, you'll be dealing with legal removal requests and policy implementation. Make sure you thoroughly understand the relevant policies and processes before your interview. This will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Showcase Your Communication Skills
Strong communication is key in this role, especially when managing stakeholder escalations. Prepare examples of how you've effectively communicated in past roles, particularly in high-pressure situations. This will highlight your ability to handle sensitive requests and collaborate with various teams.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your analytical and problem-solving skills. Think about past experiences where you've had to prioritise policy issues or manage escalations. Practising these scenarios will help you articulate your thought process during the interview.
✨Research the Company Culture
Understanding the company's culture can give you an edge. Since the client values diversity and innovation, think about how your background and experiences align with these values. Be ready to discuss how you can contribute to a positive and inclusive work environment.
