Head of Creative Services (Luxury Fashion House) [AQ-18800] in London

An internationally renowned luxury fashion and accessories house is seeking a Head of Creative Services to orchestrate its global brand image operations. Reporting directly to the VP of Brand Image, you will hold a bird's-eye view across all creative workflows, driving the processes, timelines, and cross-functional alignment that turn high-concept creative vision into world-class global campaigns.

What's In It For You

• Competitive Salary: £70,000 – £90,000 base salary
• Work-Life Balance: Summer Fridays off across June, July, and August, plus guaranteed global office closure between Christmas and New Year.
• Prime Location: Based in a state-of-the-art Central London office (5-minute walk from Victoria station).
• Generous Leave: 25 days' annual leave plus UK bank holidays.

Key Responsibilities

Creative Workflow & Operations

• Own and manage the global creative services workflow across campaigns, product launches and content initiatives.
• Build and implement clear processes, timelines and governance frameworks to ensure efficient cross-functional collaboration.
• Establish and maintain production calendars aligned to seasonal milestones and commercial priorities.
• Introduce workflow optimisation tools and reporting systems to improve transparency and accountability.
• Develop and manage RACI frameworks for campaign sign-offs and approvals.

Campaign & Content Production

• Lead in-house production of global campaigns and brand content, ensuring excellence from concept to delivery.
• Manage all stages of production: pre-production, shoot execution, post-production, retouching, adaptation and asset delivery.
• Oversee budget planning and cost control across all productions.
• Ensure all assets meet luxury production standards and align with brand guidelines.
• Supervise content versioning and localisation for regional markets.

External Production Management

• Select and manage external production companies, photographers, directors, creative partners and vendors.
• Negotiate contracts and production budgets to maximise quality and efficiency.
• Maintain a trusted network of premium creative and production partners globally.
• Ensure legal, compliance and usage rights are secured and documented.

360° Launch & Channel Integration

• Partner closely with channel owners (Retail, E-commerce, Social, CRM, Wholesale, PR, VM) to ensure creative plans are shared early and integrated seamlessly.
• Coordinate launch planning timelines across all touchpoints, ensuring assets are delivered in line with go-to-market milestones.
• Work with Marketing to supply comprehensive creative guidelines and toolkits to enable effective 360° launch execution globally.
• Ensure creative consistency across paid media, organic social, in-store, digital platforms and experiential activations.
• Support adaptation of global campaigns into performance marketing formats without compromising brand equity.

Strategic Planning & Governance

• Collaborate with Marketing and Merchandising to align creative output with hero product strategies and commercial priorities.
• Contribute to annual planning cycles, mapping production roadmaps against seasonal drops and key brand moments.
• Support long-term brand evolution by maintaining consistency of visual identity across all creative output.
• Build scalable frameworks to support growth in accessories, men's and day categories.
• Drive continuous improvement in efficiency, cost management and asset re-usability.

Team Leadership

• Lead and develop the Creative Services team, fostering a culture of excellence, accountability and collaboration.
• Champion clear communication between creative, marketing and commercial teams.
• Build strong cross- functional partnerships with colleagues, departments, external vendors, freelancers and creative talents
• Encourage innovation in production processes, including the thoughtful integration of new technologies.

What You'll Bring

• Luxury Pedigree: Proven track record in Creative Operations, Creative Project Management, or Creative Delivery within a traditional, global luxury fashion, footwear, or premium accessories brand. (Note: Pure hospitality, mass-market retail, or beauty backgrounds will not be suitable for this specific brief).
• The 70/30 Mindset: You are 70% operational strategist (governance, workflows, scaling operations) and 30% execution expert (delivering world-class productions).
• Cross-Functional Mastery: Deep experience aligning creative output with commercial and merchandising priorities, ensuring assets perform in performance marketing formats without diluting prestige brand equity.
• Financial Fluency: Demonstrable experience managing complex, multi-million-pound production budgets and securing rigorous legal/usage rights globally.

Client Description

Our client is an iconic global luxury brand famed worldwide for setting the gold standard in luxury footwear, leather accessories, and high-fashion drops. Operating as a flagship house within an international luxury group, they combine exceptional creative ambition with global commercial scale. Known for high-visibility global campaigns and an agile, trend-setting visual culture, they offer a collaborative, Central London-based environment where operational architecture directly powers world-class creative output.

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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