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- Tasks: Lead community channels and drive engagement through innovative content strategies.
- Company: Dynamic digital marketing agency in the UK focused on customer experience.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a passionate team and make a real difference in customer engagement.
- Qualifications: 3+ years in community management or digital marketing with strong communication skills.
- Other info: Collaborative environment with a focus on enhancing customer experiences.
The predicted salary is between 36000 - 60000 £ per year.
A digital marketing agency in the United Kingdom is seeking a Customer Channels Manager to oversee community channels and drive engagement. The role entails managing content strategy, analyzing performance metrics, and collaborating across teams.
Ideal candidates have at least 3 years of experience in community management or digital marketing, with hands-on experience in platforms like Salesforce. Strong communication and project management skills are essential.
Join a dynamic team dedicated to enhancing customer experiences.
Community Growth Lead: Customer Channels in London employer: Aquent
Contact Detail:
Aquent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Growth Lead: Customer Channels in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry through LinkedIn or local meetups. We can’t stress enough how valuable personal connections can be in landing that dream role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your community management projects and results. We all love a good story, so make sure to highlight how you’ve driven engagement and improved customer experiences.
✨Tip Number 3
Prepare for interviews by researching the company’s community channels. We want you to impress them with your knowledge of their strategies and how you can contribute to their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can help us enhance customer experiences!
We think you need these skills to ace Community Growth Lead: Customer Channels in London
Some tips for your application 🫡
Show Your Passion for Community Growth: When writing your application, let us see your enthusiasm for community management! Share specific examples of how you've driven engagement in previous roles and what strategies worked best for you.
Tailor Your Content Strategy: Make sure to highlight your experience with content strategy in your application. We want to know how you've crafted compelling content that resonates with audiences and drives interaction across various channels.
Highlight Your Analytical Skills: Since analysing performance metrics is key for this role, don’t forget to mention any tools or methods you’ve used to track success. Show us how you’ve used data to inform your decisions and improve community engagement.
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to inject a bit of your personality into your application. We’re looking for someone who can connect with our community, so let your unique voice shine through!
How to prepare for a job interview at Aquent
✨Know Your Community Channels
Before the interview, dive deep into the community channels relevant to the role. Familiarise yourself with the latest trends and best practices in digital marketing. This will not only show your passion but also your readiness to contribute from day one.
✨Showcase Your Metrics Mastery
Be prepared to discuss how you've analysed performance metrics in previous roles. Bring specific examples of how your insights led to improved engagement or growth. This demonstrates your analytical skills and your ability to drive results.
✨Collaboration is Key
Since the role involves working across teams, think of examples where you've successfully collaborated with others. Highlight your communication skills and how you’ve managed projects that required input from different departments.
✨Get Hands-On with Salesforce
If you have experience with Salesforce, be ready to talk about it! If not, do a bit of research on its features and how it can enhance community management. Showing that you're proactive about learning new tools can set you apart from other candidates.
