EMEA Benefits Analyst [AQ-23914]

Join an industry-leading organization globally recognized for its pioneering spirit in fostering creativity and innovation across diverse sectors. This company consistently delivers groundbreaking solutions that empower millions worldwide, standing at the forefront of technological advancement. As an Aquent talent, you will seize a unique opportunity to contribute to this vibrant environment, playing a pivotal role in shaping the employee experience for a vast, international workforce. Your expertise will directly influence the well-being and satisfaction of employees, making a tangible impact on a philosophy that deeply prioritizes employee welfare and operational excellence.

Step into an exhilarating role where your expertise will be instrumental in enhancing the well-being and satisfaction of employees across an expansive international region. As a key contributor to a central benefits team, you will be pivotal in ensuring the seamless operation and continuous improvement of comprehensive employee benefits programs. This is your chance to make a profound, tangible impact, championing a philosophy that places employee welfare and operational excellence at its core. You'll contribute directly to creating a supportive and thriving environment for thousands, ensuring that the company's commitment to its people is reflected in every benefit program.

What You'll Do

• Perform daily maintenance of employee benefits programs, supporting Program Managers with system requirements and change requests across Health, Retirement, Protection, Time Off/Leave of Absence, and Perks programs.
• Investigate benefits system incidents and conduct thorough audits to ensure data accuracy and expected delivery.
• Review end-to-end processes, updating or creating process documentation as needed to maintain clarity and efficiency.
• Support the annual renewal process for insured benefits across the region.
• Assist the team with the administration and operational delivery of time off and leave processes.
• Respond to, coordinate, or elevate benefits-related queries from employees and managers that require specialized attention beyond internal support teams.
• Contribute to the delivery, implementation, and continuous improvement of benefits, time off, and leave programs across the region.
• Partner with Senior Program Managers to support or lead various ad hoc initiatives and special projects, driving forward key strategic objectives.

Must-Have Qualifications

• 5+ years of experience in Benefits.
• Demonstrated strong project management skills, capable of juggling multiple priorities in a dynamic, fast-paced setting.
• Proven problem-solving abilities, including coordinating escalations and supporting Senior Program Managers in identifying root causes and implementing effective solutions.
• Exceptional ability to effectively manage and collaborate with diverse stakeholders, including internal support teams, Payroll, Communications, and external vendors.
• A highly collaborative team player with outstanding communication skills and meticulous attention to detail.

Nice-to-Have Qualifications

• Experience within a multinational or regional environment.

Client Description

A multinational cloud-based software company specialising in a series of products designed to drive creative innovation across multimedia. Used by millions around the world for personal and professional use across all industries.

Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.

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