Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the migration to Braze and unlock new CRM features for impactful marketing.
- Company: Join a leading Fintech platform transforming financial health management.
- Benefits: Enjoy 25 holidays, private health cover, and a dog-friendly office.
- Why this job: Be at the forefront of CRM innovation and make a real difference.
- Qualifications: Experience with Braze or similar platforms and strong technical skills required.
- Other info: Dynamic, inclusive culture with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: CRM Technology Manager (Braze Specialist) Client Location: London (Hybrid) Starting: 26/05/2026 Minimum Pay (per year): 60000.00 Maximum Pay (per year): 70000.00 Hours: Full-time Duration: Permanent Job Description: CRM Technology Manager (Braze Specialist) Role Purpose We’re looking for a hands-on CRM Technology Manager (Braze Specialist) to own and optimise our global CRM infrastructure. With migration to Braze largely complete, this role moves into full technical ownership — ensuring our CRM ecosystem is stable, scalable, compliant, and capable of supporting multi-channel growth. You will architect, integrate, monitor, and continuously improve our CRM platform and vendor ecosystem — working closely with CRM, Data Engineering, andProduct Engineering teams. This is a deep operator role. You will build, debug, and take root-cause ownership— not just advise. Reporting you provide 2nd-line technical expertise and are protected to focus on strategic platform improvements. There is no direct line management, but you will be a technical authority in this space. Key Responsibilities Platform Ownership Act as the technical owner of Braze and the wider CRM vendor ecosystem Braze, SparkPost/ESP, Branch, Validity, Hightouch, Databricks). Ensure the platform is stable, scalable, and architected for long-term growth. Define and maintain scalable event taxonomies, naming conventions, and governance standards. Build and maintain documentation, integration specs, and playbooks that scale globally. Ensure strong deliverability practices across email and push (SPF, DKIM,DMARC, IP warming, token management, throttling). Identify and mitigate systemic CRM platform risks before they impact commercial performance. Provide second-line escalation support for complex CRM technical issues. Data
CRM Technology Manager (Braze Specialist) employer: Aquent
Contact Detail:
Aquent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Technology Manager (Braze Specialist)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work with Braze or in CRM roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you’ve got experience with Braze or similar platforms, create a portfolio showcasing your projects. This can really set you apart during interviews and give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss your experience with SQL, APIs, and data modelling. The more confident you are in these areas, the better you’ll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace CRM Technology Manager (Braze Specialist)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Technology Manager role. Highlight your experience with Braze or similar platforms, and don’t forget to showcase your technical skills like SQL and HTML. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects you've worked on that relate to CRM migrations or optimisations. Let us know how your experience aligns with our goals at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. Whether it's managing a migration or troubleshooting a complex issue, we love to see how you approach problems and find solutions. It’s all about demonstrating your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed faster, and you’ll have access to all the latest updates about the role. Plus, it shows us you’re keen to join the StudySmarter family!
How to prepare for a job interview at Aquent
✨Know Your Braze Inside Out
Make sure you brush up on your Braze knowledge before the interview. Understand its features, capabilities, and how it integrates with other platforms. Be ready to discuss your hands-on experience and any challenges you've faced while using Braze or similar platforms.
✨Showcase Your Migration Experience
Prepare to talk about your previous CRM migrations. Highlight specific projects where you ensured stability and minimal disruption. Discuss how you managed data schema alignment and collaborated with cross-functional teams, as this will demonstrate your problem-solving skills and technical expertise.
✨Be Ready for Technical Questions
Expect some technical questions related to SQL, APIs, and data modelling. Brush up on these topics and be prepared to explain how you've used them in past roles. This will show that you have the strong technical background they’re looking for.
✨Demonstrate Your Stakeholder Management Skills
Since this role involves collaboration with various teams, be ready to share examples of how you've effectively managed stakeholders in the past. Discuss how you’ve communicated complex technical concepts to non-technical colleagues, as this will highlight your ability to bridge gaps between teams.