At a Glance
- Tasks: Coordinate projects for Arabic and English-speaking clients in a dynamic SaaS environment.
- Company: Join a leading AI-driven corporate learning software company with a focus on inclusivity.
- Benefits: Competitive pay, flexible remote work, and opportunities for professional growth.
- Other info: Work Sunday to Thursday with potential for increased hours based on performance.
- Why this job: Make an impact by driving successful platform rollouts across the MENA region.
- Qualifications: Fluent in Arabic and English with 2+ years in client-facing SaaS roles.
Are you a bilingual SaaS professional who thrives in fast-paced, autonomous environments? A market leader in AI-driven corporate learning software is seeking an Arabic-Speaking Project Coordinator to drive successful platform rollouts for enterprise accounts across the MENA region and internationally.
Compensation: £22.09 per hour (PAYE)
Work Model: 100% Remote (UK-based)
Flexible Working: Initial 30-hour work week (8 AM – 2 PM daily schedule) with the potential to ramp up to 40 hours based on performance.
Workday Days: Sunday to Thursday
Contract Duration: 12-month contract starting September 2026.
What You’ll Be Doing:
- Serve as the dedicated operational contact for Arabic and English-speaking enterprise accounts.
- Facilitate client kick-offs, run 1:1 onboarding calls, and adapt lightweight training materials.
- Manage asynchronous technical troubleshooting: log bugs, gather screenshots/console data, and resolve issues within a tight 1-to-2-hour response SLA.
- Work a Sunday through Thursday schedule to align with regional client operations.
- Partner with internal Engagement Managers to track adoption metrics and platform utilisation.
What You’ll Bring:
- Native-level fluency in Arabic and professional fluency in English.
- 2+ years of external client-facing experience in SaaS implementation, customer success, or tech support.
- Proven ability to work autonomously in remote-first setups using tools like Slack, Jira, Asana, Google Workspace, or Monday.com.
- High adaptability to rapid software updates and dynamic feature changes.
This role is open for a limited time only. Next steps will be shared with shortlisted candidates ASAP.
Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
Arabic-Speaking Project Coordinator [AQ-11592] employer: Aquent UK
Aquent is an exceptional employer that prioritises employee welfare and operational excellence, offering a dynamic work environment where creativity and innovation thrive. With comprehensive benefits programs, including subsidised health plans and retirement matching, employees are supported in their personal and professional growth. The inclusive culture fosters collaboration and values diverse perspectives, making it an ideal place for those looking to make a meaningful impact in a multinational setting.
