Business Consultant (Creative Cloud)

We are looking for a dedicated and ambitious individual to work with global customers as part of our client’s Consulting team for the EMEA region. Highly advantageous if you are fluent in French or German, with the ability to professionally deliver the responsibilities in either language.

The Business Consultant will work post-sale as part of the client’s Consultancy team, partnering with the Project Managers and Technical Consultants. This customer-facing role will focus heavily on use case identification, requirements gathering, and technology stack analysis, ensuring customer projects capture precise details for success. We encourage our team to be creative, collaborative, and committed to delivering outstanding experiences for our customers.

What You’ll Do

• Be part of our project team, working with customers and their project teams to implement client’s technology.
• Work closely with customers, particularly their Marketing or Creative teams, to understand their business, including challenges and opportunities.
• Own the requirements-gathering process for complex projects, ensuring all business needs are accurately captured and documented.
• Collaborate with customer stakeholders to understand their needs and translate them into actionable requirements.
• Conduct comprehensive reviews of existing processes and identify opportunities for improvement.
• Lead or facilitate workshops and meetings to gather input, present findings, and build consensus among stakeholders.
• Be recognised as the team’s most skilled and experienced resource for requirements gathering, embedding standardised ways of working, templates, and processes for the wider team to benefit from.
• Coach other team members in standardised requirements-gathering methods, allowing others to manage smaller or simpler projects while you handle larger, more complex initiatives.
• Thrive in a fast-paced delivery environment, managing multiple customer engagements simultaneously.
• Actively contribute as a vocal team member, offering innovations, new working methodologies, challenging the status quo, and aiding in continual improvement efforts.

What You Need to Succeed

• Proven experience as a Business Analyst or Consultant within a Marketing or Creative business.
• Knowledge of Marketing and Creative businesses and industries.
• Hands-on experience with industry-standard Content Management Systems and an understanding of their processes.
• Strong understanding of up-to-date technologies and GenAI offerings available to the Marketing and Creative industry for efficient working practices.
• Excellent problem-solving skills, with the ability to identify and resolve issues quickly while knowing when to rely on internal resources for support.
• An inquisitive mindset, willing to challenge the status quo and design pioneering solutions.
• An innovative thinker and collaborative business partner who is well-organised, detail-oriented, and has strong stakeholder management skills.
• Strong presentation skills to communicate complex business processes and system topics effectively to senior stakeholders.
• Comfortable leading discovery sessions to identify workflow improvements and business challenges.
• Highly advantageous if fluent in French or German.

This role is open for a limited time. Next steps will be shared with shortlisted candidates ASAP. Due to the high volume of applicants, we may be unable to reply to each applicant individually. If you have not received a response within 48 hours of your application, please assume that you have not been selected for progression to the next stage of the hiring process. Thank you for taking the time to apply.

A multinational cloud-based software company specialising in a series of products designed to drive creative innovation across multimedia. Used by millions around the world for personal and professional use across all industries. Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.