Business Systems Analyst in Norwich

At Aquaterra Energy, we provide specialist engineering solutions and equipment to the global offshore energy industry. From drilling and field development to decommissioning, carbon capture and storage, renewables and hydrogen projects – we help clients drive efficient and sustainable offshore operations. We are seeking a motivated and technically capable Business Systems Analyst to support the development, optimisation and maintenance of our business and reporting systems. This role is ideal for a Computer Science graduate with approximately two years of industry experience, particularly in systems development, management information and data visualisation. Acting as a Deputy to the Business Systems Manager, you will play a key role in enhancing system functionality, improving data quality, and delivering insightful reporting solutions that support operational and strategic decision making across the organisation.

Key Responsibilities:

• Systems Development & Support
  • Contribute to the design, development and enhancement of internal business systems used across engineering, operations, commercial, and service functions.
  • Assist in troubleshooting, diagnosing, and resolving system issues to ensure smooth day to day operations and support continuous improvement.
  • Support system upgrades, integrations, and configuration changes in line with business requirements.
  • Document system processes, workflows, and technical specifications.
  • Identify potential systems including AI as appropriate to support and develop further administrative efficiencies.
• Management Information & Reporting
  • Develop, maintain, and optimise Power BI dashboards, reports, and data models to provide clear, actionable insights including provision of the monthly board report templates extracted into PowerPoint.
  • Work closely with stakeholders to understand reporting needs and translate them into effective BI solutions.
  • Ensure data accuracy, consistency, and integrity across all reporting outputs including regular liaison with the IT department.
  • Support the creation of automated reporting processes to improve efficiency and reduce manual workload.
• Business Analysis
  • Gather, analyse, and document business requirements for system improvements and new functionality.
  • Map existing processes and identify opportunities for optimisation, automation, or digitalisation.
  • Collaborate with cross functional teams—including engineering, finance, operations, and commercial—to ensure systems align with business needs.
• Deputy Responsibilities
  • Act as the primary support to the Business Systems Manager, stepping in during absence or peak workload periods.
  • Assist in planning and prioritising system development activities.
  • Support governance of and compliance to data standards, system usage, and reporting frameworks across the organisation including GDPR.
  • Contribute to training and user support initiatives to improve system adoption and capability.
  • Support with any other duties as reasonably required.

Skills & Experience Required

Essential

• Degree in Computer Science, Information Systems, or a related discipline.
• Approximately 2 years’ experience in a business system, data, or reporting role.
• Hands on experience with Power BI (dashboards, DAX, data modelling) and Crystal reporting.
• Experience developing or supporting business systems, databases, or reporting tools.
• Strong analytical and problem solving skills.
• Ability to communicate technical concepts to non technical stakeholders.
• Good understanding of data structures, relational databases, and system workflows.
• Advanced MS Office skills, primarily Excel and PowerPoint.

This role requires the existing legal right to work in the UK (this is not a sponsored role within our organisation).

Desirable

• Experience in the Energy Engineering, Equipment, or Industrial Services sector.
• Knowledge of SQL, Power Query or other scripting languages.
• Familiarity with ERP, CRM, or asset management systems.
• SharePoint and Access Accounting development experience.
• Understanding of data governance and information management best practices.

Personal Attributes

• Proactive, curious, and eager to learn.
• Strong attention to detail and commitment to data accuracy.
• Comfortable working both independently and as part of a collaborative team.
• Ability to flexibly manage multiple tasks and deadlines in a dynamic environment.
• Confident communicator with a customer focused mindset.

What We Offer

• Opportunity to work at the heart of a growing engineering focused organisation.
• Exposure to a wide range of business systems and digital transformation initiatives.
• Professional development and training in systems, data, and BI technologies.
• A supportive environment where your ideas and contributions will have real impact.

Benefits:

• Private Health Insurance.
• Matching pension contribution.
• Life cover at 4x basic salary.
• 25 days annual leave + bank holidays (with option to purchase more).
• Training, development and CPD support.
• Reduced gym membership.
• Employee assistance programme.
• Funded sports, social and charity events.
• Cycle-to-work scheme.
• Electric car scheme.
• Retail benefit scheme.

As an equal opportunity employer, we welcome applications from all suitably qualified persons regardless of their sex, religion, race, age, sexual orientation, marital status, gender reassignment, pregnancy or maternity status, disability or neurodivergent status. Our people are valued, respected and encouraged to be their unique selves. We are committed to creating an environment where everyone has an equal opportunity to reach their potential, to be heard, included and to inspire great new ideas, to help Aquaterra Energy build a fantastic place to work. We are committed to accelerating our efforts supporting inclusion and diversity in our workplaces and communities to drive change.