Recovery Coordinator
Recovery Coordinator
Location: 21b Lowther Street, Whitehaven Cumbria, CA28 7DG
Working Hours: 4 Days - 30 Hours per week.
Contract Type: Permanent (Full Time)
Salary: £25,877.80 to £34,240.03 per annum pro rata
(Pro rate this is based on 30 hours week)
About Waythrough
Make a real difference in your community
About the Role
We're looking for a Recovery Coordinator to join our Recovery Steps Cumbria team, supporting adults receiving treatment for opiate use.
Based primarily at our Whitehaven site, with some time working across our Workington site, you'll become part of a supportive and experienced multidisciplinary team, delivering high-quality treatment and recovery support to people with complex needs.
This is an opportunity to work with people throughout their recovery journey, building meaningful therapeutic relationships and helping individuals achieve lasting, positive change.
You’ll manage your own caseload while working closely with colleagues, prescribing clinicians and partner agencies to provide coordinated, person-centred care across both sites.
Every day brings new challenges, rewarding conversations and the opportunity to help people move towards healthier, safer and more independent lives.
What You’ll Do
- Manage a caseload of adults receiving treatment for opiate use, developing, implementing and reviewing personalised recovery plans.
- Complete triage, screening and comprehensive assessments, tailoring interventions to individual needs and goals.
- Build trusting, therapeutic relationships that encourage engagement, reduce harm and promote sustained recovery.
- Work collaboratively with prescribing clinicians and partner agencies to coordinate care and provide integrated support.
- Provide support across both our Whitehaven and Workington sites, helping to ensure a consistent and accessible service for people using our services.
- Help people access healthcare, housing, employment, family support and community resources to strengthen their recovery.
- Identify and respond appropriately to safeguarding concerns, risk and changes in presentation, escalating where required.
- Maintain accurate and timely records of recovery plans, safeguarding, risk management and clinical interventions using SystmOne.
- Support service users to develop practical strategies that promote independence, wellbeing and long-term recovery.
- Contribute to a positive, supportive and inclusive team environment while delivering high-quality, person-centred care.
- Work flexibly across the service in response to the needs of the people we support and the wider team.
What You’ll Bring
We're looking for someone who is compassionate, motivated and passionate about supporting people to achieve meaningful change.
You’ll ideally have experience managing a caseload within health, social care or substance use services, alongside knowledge or experience of supporting people affected by alcohol and/or drug use, particularly opiate dependence.
You’ll also bring strong communication and relationship-building skills, experience supporting people with complex needs and the ability to work independently while contributing positively to a multidisciplinary team.
You’ll be comfortable working across different locations, with Whitehaven as your main base and occasional working at our Workington site, and able to adapt to the needs of a busy community-based service.
A relevant Health and Social Care qualification, or equivalent experience, would also be beneficial. Most importantly, we’re looking for someone who is committed to treating people with dignity and respect, reducing harm and supporting individuals to make positive, sustainable changes in their lives.
What We Offer
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Goand Aspirations portals
- £500Recommend a Friendbonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-10-12
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Recovery Coordinator in Whitehaven employer: Aquarius Action Projects
Waythrough is an exceptional employer dedicated to making a real difference in the community, particularly in the mental health and social support sectors. With a strong focus on employee growth, we offer extensive benefits including generous annual leave, a robust pension scheme, and professional development opportunities, all within a collaborative and caring work culture. Our Devon hubs provide a supportive environment where you can thrive while empowering others to lead healthier, more independent lives.
