Recovery Coordinator
location: County Durham Drug & Alcohol - Whinney Hill
time type: Full time
posted on: Posted Today
job requisition id: JR014145
Location: Centre for Change, 81–88 Whinney Hill, Old Elvet, Durham, DH1 3BQSalary: £25,877.80 – £34,240 per annumHours: 37 hours per weekContract: PermanentWorking Pattern: Monday to Friday, 9am–5pm, with a rota for a late Wednesday and occasional Saturday mornings.
Essential Requirement: A driving licence and access to a vehicle are required for this role.
About Waythrough
Make a real difference in your community
About the Role
You will manage your own caseload, providing person-centred support from initial assessment and engagement through to treatment and sustained recovery.
Working closely with service users, colleagues, families and partner agencies, you will help individuals set meaningful goals, reduce the harms associated with substance use and build healthier, more independent futures.
Key Responsibilities
- Manage a caseload and develop, deliver and review individual recovery plans.
- Complete triage, screening and comprehensive assessments.
- Carry out risk assessments, safeguarding plans and ongoing case management.
- Deliver one-to-one and group-based psychosocial interventions.
- Support harm reduction activities, including drug screening and blood-borne virus (BBV) testing.
- Work collaboratively with partner agencies to coordinate effective support.
- Connect individuals with treatment services, community resources and peer support.
- Maintain accurate case records and produce clear written and verbal reports.
- Work as part of a multidisciplinary team to achieve positive outcomes for individuals and their families.
About You
We are looking for someone who is empathetic, organised and committed to supporting people to make lasting positive changes.
You will ideally have:
- An NVQ Level 3 in Health and Social Care, or equivalent, or a willingness to work towards this.
- Strong communication, organisational and IT skills.
- A compassionate, non-judgemental and person-centred approach.
- The ability to manage a caseload and work with a range of professionals.
- An understanding of recovery-focused approaches and the challenges associated with drug and alcohol use.
- The confidence to work independently and collaboratively within a team.
- A commitment to safeguarding, confidentiality and promoting positive outcomes.
Experience in substance misuse services, recovery planning, harm reduction or delivering individual and group interventions would be advantageous.
However, we are keen to hear from candidates with transferable skills who have the right attitude and a genuine desire to help others.
Why Join Us?
This is an opportunity to join a dedicated team where you can make a real difference to people's lives, support meaningful recovery and help individuals build a brighter future.
What We Offer
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27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
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Pension scheme with 4.5% employer contribution, matched up to 6.5%
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Life assurance (3× annual salary)
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Enhanced sick pay and family-friendly pay
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Birthday leave and the option to buy up to 5 extra days’ annual leave
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Professional fee reimbursement for relevant qualifications
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24/7 online GP access and Employee Assistance Programme
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Recognition and long service awards via our Way to Go and Aspirations portals
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£500 Recommend a Friend bonus
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Cycle to Work scheme and Credit Union membership
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Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
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Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-11-08
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Recovery Coordinator in North East employer: Aquarius Action Projects
Waythrough is an exceptional employer dedicated to making a real difference in the community, particularly in the mental health and social support sectors. With a strong focus on employee growth, we offer extensive benefits including generous annual leave, a robust pension scheme, and professional development opportunities, all within a collaborative and caring work culture. Our Devon hubs provide a supportive environment where you can thrive while empowering others to lead healthier, more independent lives.