Crisis Recovery Worker - Lancashire.
Crisis Recovery Worker – Lancashire
Location: Willow House - Chapel Lane, Coppull, PR7 4PN
Working Hours: 37 hours per week - 8am-4pm, 10am-6pm, 2pm-10pm on rota basisContract Type: PermanentSalary: £25,877.80 - £30,868.31 per annum
Please note that interviews will be held as we go therefore the close date is subject to change.
About Waythrough
Make a real difference in your community
About the service:
Willow house is a mental health crisis recovery house. We offer support for those in crisis from a range of 3-7 days. We are a seven bedroom facility, with 24 hour staffing. Day staff work in a shift pattern of earlies, days and lates. Waking night staff cover a ten hour period.
The people we support are central to everything we do. Each person who uses our services is a unique individual and they all deserve to be treated as such. As such, the responsibilities may vary from day to day.
About the role:
Assist people using our services to:
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Manage and improve their own physical and mental well-being
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Support the development of independent living skills, including budgeting, community engagement and access to services.
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Encourage choice, control and active participation in decision-making.
Ensure the safe running of the service:
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Assess the wellbeing and welfare of people we support on an ongoing basis
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Maintain professional boundaries and act in line with the Code of Conduct
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Keep our service compliant with legal regulations
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Maintain accurate, timely and confidential records in line with GDPR and organisational policies
Keywork:
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Oversee your own caseload of key clients
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Work with individuals to develop agreed, meaningful and achievable person-centered plans with positive outcomes that meet the individual’s aspirations
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Promote physical, mental and emotional wellbeing
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Ensure positive risk assessments are created and implemented in line with our policies and procedures
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Signpost people we support, to other services for additional support
Manage your own workload:
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Plan and carry out your core areas of responsibility
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Complete accurate and timely computerized records via our database
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Liaise with external agencies - such as community mental health teams, multi- disciplinary teams and carers - building relationships and projecting a positive image of the service
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Effectively monitoring and managing your own wellbeing through debriefing and discussions with your manager and colleagues
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Keep up to date with organisational developments
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Contribute positively to team working, handovers and service delivery
To Succeed in This Role, You’ll Need:
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Ability to communicate effectively at all levels
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Ability to respond compassionately to sensitive and complex issues
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Able to motivate, support and advocate for people using services
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Able to work effectively unsupervised and as part of a team
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Able to keep good and accurate records
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Ability to plan and prioritise workload
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Good interpersonal and listening skills
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Able to keep good and accurate records
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Ability to plan and prioritise workload
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Able to demonstrate a commitment to self-development & training
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Able to demonstrate personal & professional integrity
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Ability to work under pressure
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Good IT skills, including in Word, the use of databases and email
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Able to work flexibly to meet the needs of the Service and people using services
What We Offer
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27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
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Pension scheme with 4.5% employer contribution, matched up to 6.5%
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Life assurance (3× annual salary)
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Enhanced sick pay and family-friendly pay
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Birthday leave and the option to buy up to 5 extra days’ annual leave
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Professional fee reimbursement for relevant qualifications
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24/7 online GP access and Employee Assistance Programme
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Recognition and long service awards via ourWay to GoandAspirationsportals
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£500Recommend a Friendbonus
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Cycle to Work scheme and Credit Union membership
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Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
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Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date:
2026-10-15
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