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- Tasks: Support sales operations and deliver outstanding customer experiences.
- Company: Join Aqualution Systems Ltd, a leader in hypochlorous acid products.
- Benefits: Gain valuable experience in e-commerce and CRM systems.
- Other info: Dynamic role with exposure to both sales and marketing functions.
- Why this job: Be part of a growing business and collaborate with a supportive team.
- Qualifications: Strong communication skills and experience with CRM systems preferred.
The predicted salary is between 20000 - 25000 £ per year.
At Aqualution Systems Ltd, we specialise in the science, manufacture and application of hypochlorous acid, delivering high-quality products and excellent service to customers across multiple sectors including cosmetics and petcare. We are looking for a proactive and organised Sales Assistant to join our team on a maternity cover basis.
This is a key support role within our sales function. You'll be responsible for ensuring smooth day‐to‐day sales operations, supporting both existing and new customers, and helping the wider team deliver an outstanding customer experience.
Key Responsibilities- Manage all inbound email enquiries from the website, ensuring leads are accurately captured and maintained within the CRM.
- Process orders efficiently via email and website in line with internal sales procedures.
- Support order processing in collaboration with the Key Account Manager.
- Proactively communicate with customers regarding order updates, availability, or delivery issues.
- Coordinate and manage product samples for prospective customers.
- Maintain accurate and up-to-date data across internal systems and CRM.
- Take ownership of CRM usage across the business to improve efficiency and consistency.
- Manage and update three Shopify websites, including order fulfilment and promotional activity.
- Support the Sales & Marketing Director with marketing initiatives, including social media (Instagram and Facebook).
- Liaise with suppliers to source materials and obtain quotations.
- Work with shipping partners to obtain competitive delivery quotes.
- Highly organised with strong attention to detail.
- Excellent communication and customer service skills.
- Comfortable managing multiple tasks and priorities.
- Experience using CRM systems (preferred).
- Familiarity with Shopify or e‐commerce platforms (desirable).
- Proactive, team‐oriented, and adaptable.
- Opportunity to play a key role in a growing business.
- Supportive and collaborative team environment.
- Exposure to both sales and marketing functions.
- Valuable experience in e‐commerce and CRM systems.
Sales Assistant in Duns employer: Aqualution Systems Ltd
Contact Detail:
Aqualution Systems Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Duns
✨Tip Number 1
Get to know the company inside out! Research Aqualution Systems Ltd, their products, and their values. This way, when you get that interview, you can show them you're genuinely interested and ready to contribute.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales assistant questions. Think about how your skills match the role, especially around customer service and CRM systems. We want you to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Sales Assistant in Duns
Some tips for your application 🫡
Show Your Organisational Skills: As a Sales Assistant, being organised is key! Make sure to highlight any experience you have managing multiple tasks or projects. We love seeing how you keep things running smoothly!
Communicate Clearly: Excellent communication is crucial in this role. When writing your application, be clear and concise. Let us know how you've successfully communicated with customers or team members in the past.
Familiarity with CRM and E-commerce: If you've got experience with CRM systems or Shopify, shout about it! Even if it's just a little bit, we want to know how you can help us improve efficiency and manage our sales operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Aqualution Systems Ltd
✨Know Your Product
Before the interview, make sure you understand hypochlorous acid and its applications in sectors like cosmetics and petcare. This knowledge will help you demonstrate your interest in Aqualution Systems Ltd and show that you're proactive about learning.
✨Showcase Your Organisational Skills
As a Sales Assistant, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. This will highlight your ability to handle the day-to-day sales operations smoothly.
✨Familiarise Yourself with CRM and Shopify
If you have experience with CRM systems or Shopify, be ready to discuss it. If not, do a bit of research on how these platforms work. Showing that you're willing to learn can impress the interviewers and demonstrate your adaptability.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, sales processes, or marketing initiatives at Aqualution Systems Ltd. This shows your genuine interest in the role and helps you assess if it's the right fit for you.