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For Companies At a Glance
- Tasks: Support sales operations and enhance customer experience through effective communication and order management.
- Company: Join Aqualution Systems Ltd, a leader in hypochlorous acid products for diverse sectors.
- Benefits: Gain valuable experience in e-commerce and CRM systems while working in a supportive team.
- Other info: This role offers a chance to grow in a fast-paced environment.
- Why this job: Be part of a dynamic team and contribute to innovative marketing initiatives.
- Qualifications: Experience with CRM systems and familiarity with Shopify is a plus.
The predicted salary is between 20000 - 25000 £ per year.
About Us
At Aqualution Systems Ltd, we specialise in the science, manufacture and application of hypochlorous acid, delivering high-quality products and excellent service to customers across multiple sectors including cosmetics and petcare. We are looking for a proactive and organised Sales Assistant to join our team on a maternity cover basis.
The Role
This is a key support role within our sales function. You’ll be responsible for ensuring smooth day-to-day sales operations, supporting both existing and new customers, and helping the wider team deliver an outstanding customer experience.
- Manage all inbound email enquiries from the website, ensuring leads are accurately captured and maintained within the CRM
- Process orders efficiently via email and website in line with internal sales procedures
- Support order processing in collaboration with the Key Account Manager
- Maintain accurate and up-to-date data across internal systems and CRM
- Take ownership of CRM usage across the business to improve efficiency and consistency
- Manage and update three Shopify websites, including order fulfilment and promotional activity
- Support the Sales & Marketing Director with marketing initiatives, including social media (Instagram and Facebook)
- Work with shipping partners to obtain competitive delivery quotes
Experience using CRM systems (preferred), familiarity with Shopify or e-commerce platforms (desirable), exposure to both sales and marketing functions, and valuable experience in e-commerce and CRM systems.
Assistant Retail Assistant in Duns employer: Aqualution Systems Ltd
Contact Detail:
Aqualution Systems Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Assistant in Duns
✨Tip Number 1
Get to know the company inside out! Research Aqualution Systems Ltd and understand their products and values. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and customer service. Think about how your skills can directly benefit Aqualution's sales operations and customer experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Assistant Retail Assistant in Duns
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about joining our team and contributing to our mission.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the job description. We want to see how your skills align with what we’re looking for in a Sales Assistant.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Aqualution Systems Ltd
✨Know Your Stuff
Before the interview, make sure you understand Aqualution Systems Ltd and their products. Familiarise yourself with hypochlorous acid and its applications in cosmetics and petcare. This will show your genuine interest and help you answer questions confidently.
✨Show Off Your CRM Skills
Since experience with CRM systems is preferred, be ready to discuss any relevant experience you have. Prepare examples of how you've used CRM tools to manage customer relationships or improve sales processes. This will demonstrate your ability to contribute from day one.
✨Be Proactive in Your Approach
As a Sales Assistant, being proactive is key. Think of ways you can enhance customer experience or streamline processes. Bring these ideas to the interview to showcase your initiative and problem-solving skills.
✨Get Social Media Savvy
Since the role involves supporting marketing initiatives on social media, brush up on your knowledge of Instagram and Facebook marketing. Be prepared to discuss any past experiences or ideas you have for engaging customers through these platforms.