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- Tasks: Conduct water efficiency consultations and provide tips to save water and money.
- Company: Aqualogic, the UK leader in water efficiency and demand management.
- Benefits: Competitive salary, attractive bonuses, company vehicle, and full training provided.
- Other info: Join a passionate team with a 95% customer satisfaction rating and excellent career growth.
- Why this job: Make a real impact on sustainability while engaging with customers in your community.
- Qualifications: GCSEs including Maths and English, full UK driving licence required.
Location(s): West Yorkshire
Salary Band: £27.5k subject to experience. Attractive bonus up to £200 per month.
Contract: Full Time - 40-hour weeks
Equipment: Vehicle (van), smart phone, associated equipment.
Overview
Aqualogic are the UK leaders in water efficiency and demand management. We provide services to many of the major water utility companies and their customers, providing professional support services assisting to manage water demand and losses. We are currently required to build on our excellent team of Home Water Efficiency experts across West Yorkshire. We require enthusiastic, passionate, and talented individuals to join our water efficiency teams within one of our flagship contracts. The successful candidates must be an enthusiastic communicator who is able to engage with customers across the spectrum. If you’re interested in sustainability, technology and practical working, send in a copy of your CV.
Responsibilities
The successful applicant will be given a company van and will be carrying out water efficiency consultations across a range of customer homes and businesses throughout South & West Yorkshire. This is a FREE service to the customer, paid for by the local water company. All your appointments will be made for you, and you’ll be using our excellent works management app to guide you to every visit. The app will also guide you through the visit itself. You’ll engage with the customer and discuss their current water usage, offering them tips and advice as to how to reduce their usage, saving them water and money. You’ll also offer an instant assessment of in-home fittings such as taps, toilets, showers etc, and will be measuring flow rates of taps and showers using tools provided as well as looking for leaks. You’ll be inputting data using our My Water app on a company tablet and you’ll be installing some ‘easy-to-fit’ water saving gadgets, if required. Finally, at the end of the consultation, you'll be presenting the results, findings and water saving recommendations, taken from the app to the customer. Full training will be given in all aspects of the job, you’ll shadow one of our existing team and once you’re ready you’ll be going solo. This role suits those who have a passion for addressing climate and sustainability issues.
Main Duties:
- Visiting domestic properties, liaising with homeowners and occupants.
- Discussing water efficiency and the drivers behind it.
- Providing water saving guidance and behavioural change advice.
- Fitting the recommended water saving gadgets (easy to do) and ensuring highest of customer care standards are met.
- Data inputting into My Water app and other specialist tools, using dedicated software for data capture via smartphone/tablet as well as MS Office.
- Assist Project Manager and planning team to deliver the best service in the industry (we have 95% satisfaction rating).
- Occasional weekend work may be required.
Qualifications:
- Educational: GCSEs including Maths and English
- Full UK driving licence: essential (a company vehicle will be provided)
Skills:
- Driving: Essential
- Excellent Communicator: Essential
- Enjoys working with customers: Essential
- Basic computer literacy
Experience:
- Customer service, consultancy or advisory
- Working within a busy and demanding environment
- Data collation via an app on a mobile device
- Customer liaison
Water Auditor/Surveyor in Halifax employer: Aqualogic (WC) Ltd
Contact Detail:
Aqualogic (WC) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Auditor/Surveyor in Halifax
✨Tip Number 1
Get to know the company! Research Aqualogic and their approach to water efficiency. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! Since this role involves engaging with customers, it’s crucial to demonstrate your ability to connect and explain things clearly. Role-play with a friend or family member to build confidence.
✨Tip Number 3
Show your passion for sustainability! Be ready to discuss why water efficiency matters to you and how you can contribute to Aqualogic's mission. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Water Auditor/Surveyor in Halifax
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Water Auditor/Surveyor role. Highlight any customer service experience and your passion for sustainability, as these are key to impressing us!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our mission of water efficiency. Keep it friendly and engaging, just like we are at StudySmarter.
Show Off Your Communication Skills: As an enthusiastic communicator, it's important to demonstrate this in your application. Use clear and concise language, and don’t hesitate to share examples of how you've successfully engaged with customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aqualogic (WC) Ltd
✨Know Your Water Stuff
Make sure you brush up on water efficiency topics and the latest trends in sustainability. Aqualogic is all about helping customers save water, so being knowledgeable about their services and how they impact the environment will show your passion for the role.
✨Show Off Your Communication Skills
As a Water Auditor/Surveyor, you'll be engaging with customers regularly. Practice explaining complex ideas simply and clearly. Think of examples from past experiences where you've successfully communicated with clients or resolved issues.
✨Get Familiar with Tech
Since you'll be using the My Water app and other tech tools, it’s a good idea to familiarise yourself with similar apps or software. Being comfortable with technology will help you stand out as a candidate who can adapt quickly to the role.
✨Demonstrate Your Customer Care Approach
Aqualogic prides itself on high customer satisfaction. Prepare to discuss how you would handle different customer scenarios, focusing on providing excellent service and building rapport. Share any relevant experiences that highlight your customer care skills.