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- Tasks: Make calls to book appointments and handle customer requests for audits.
- Company: A water conservation company in Birkenhead with a dynamic work culture.
- Benefits: Permanent role with opportunities for growth and development.
- Why this job: Join a team making a difference in water conservation while enhancing your communication skills.
- Qualifications: Excellent communication skills and experience in a busy office environment.
- Other info: Collaborative atmosphere that encourages individual initiative.
The predicted salary is between 30000 - 42000 £ per year.
A water conservation company in Birkenhead seeks a Customer Service Planner to join their planning department. This permanent role involves making outbound calls to book appointments, handling inbound customer requests for audits, and coordinating with technicians.
Ideal candidates should possess:
- Excellent communication skills
- Experience in a busy office
- Proficiency in MS Office applications
The working environment is dynamic, promoting both collaboration and individual initiative.
Customer Service & Appointment Planner in Birkenhead employer: Aqualogic (wc) Ltd
Contact Detail:
Aqualogic (wc) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Appointment Planner in Birkenhead
✨Tip Number 1
Get to know the company! Research their values and mission, especially since they focus on water conservation. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since this role involves making calls and handling customer requests, try role-playing with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to water conservation. This can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Service & Appointment Planner in Birkenhead
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer service, make sure to highlight your communication skills in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've successfully handled customer interactions in the past.
Tailor Your CV to the Role: We want to see how your experience fits with what we're looking for. Take a moment to tweak your CV to reflect the skills and experiences that align with the Customer Service Planner position. Mention your proficiency in MS Office and any relevant office experience you have.
Be Enthusiastic About Water Conservation: Show us that you’re passionate about water conservation! In your cover letter, express why you’re excited about joining a company that focuses on this important issue. A little enthusiasm can go a long way in making your application stand out.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply through our website. It’s super easy and ensures that we receive all your details correctly. Plus, it shows you’re tech-savvy, which is a bonus for this role!
How to prepare for a job interview at Aqualogic (wc) Ltd
✨Know Your Stuff
Before the interview, make sure you understand the basics of water conservation and the services the company offers. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with customers, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Get Familiar with MS Office
Brush up on your MS Office skills, especially Excel and Word. Be ready to discuss how you've used these tools in previous roles, as they are essential for coordinating appointments and managing customer data.
✨Emphasise Teamwork and Initiative
The company values collaboration and individual initiative, so think of examples where you've worked well in a team or taken the lead on a project. This will demonstrate that you can thrive in their dynamic environment.
